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Professional Auto Collision
12716 Mississippi 57, Vancleave, Mississippi, United States
About the Professional Auto Collision
Professional Auto Collision is a top-tier car repair institution located at 12716 Mississippi 57 in Vancleave, Mississippi. With a team of highly skilled technicians and state-of-the-art equipment, we specialize in providing expert collision repair services for all makes and models of vehicles. Whether you've been in a fender bender or a more serious accident, our professionals are here to restore your vehicle to its pre-accident condition. Trust Professional Auto Collision for quality workmanship, excellent customer service, and a seamless repair experience.
Photos of Professional Auto Collision
12716 MS-57, Vancleave, MS 39565, United States
Opening hours of Professional Auto Collision
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - ?
Saturday:
? - 00:00
Sunday:
Closed
Reviews of Professional Auto Collision
"I was told by state farm to go and get an estimate here. I was hit by a customer of state farm. The person doing the estimate didn't care. I had to show him things he missed. If the other insurance company tells you to get an estimate here, I would not recommend it."
"They had my car since April 4, 2021. I tried to pick it up once and the car looked awful. I left it. They called me a week ago and said it was ready again. I picked it up a few days later and drove it home. I had to take it to my mechanic this morning for him to make repairs. The skid guard was not attached properly and in parts it’s missing. I called them Friday and left a message and no one called me . At 11 I called them back and he kept interrupting me and then accused me of interrupting him then hung up on me. Told me they never looked under the car for damage. My car had $15,000 in damage to it and they never looked under the car or drove the car to make sure it was fixed completely before giving it back a second time. They should not have accepted the job if they couldn’t perform the work they were hired to do."
"Please be aware, before you decide to use this place. I spoke with owner about what I wanted to do when I got the quote and when I dropped it off. He convinced me he takes pride in his work, and I had a friend that vouched for his work. When I went to pick it up, I had to ask someone to look it over with me. I showed that he didn't address the spots that we talked about outside of him replacing some panels. He tried to hurry and take care of those spots, but they close half a day of Fridays, so I said take your time and I can come back. On Monday, I went to pick it up. He really didn't get the spots very well, but then I noticed dust all in the paint on the new panels. 18 spots to be exact. I had to ask him to come out again and go over it with me. He told me the dust spots are perfectly normal and even new cars will have the same. He said he would fix. I came back the next day, and looks a little better but still dust spots all over. He told me that he will fix it one last time and doesn't want to see my truck on his lot anymore. Then he walked through his business throwing things and bad mouthing me yelling to all his employees about how I'm being. I said that I want to just pay and leave, the wife told me that she wouldn't let me take my truck. I asked 3 times, I regret not taking it that day. Two days later, total of two weeks and four trips I picked my truck up. I agree that nobody is perfect, but it's not like he was charging cheaper prices either. He was the same as some of the top well known body shops here on the coast. I think this is probably one of the worst experiences that I've had to deal with when you're a paying customer and the business doesn't care about their product. I would like to think they've done some good work before, but you can tell they only care about your money and not quality. Anyone that tells you that it's perfectly normal to have dust in the paint, should be an issue. That last day, I went to pick up my truck the owner was outside and didn't say anything to me. Trust me, I really didn't want to talk to him either, but proves his character. I wish that I could look over all those people's cars that are giving them high ratings. My weather strip on my door is coming off, from them taking it off and breaking the tabs that hold it. They tried using two sided tape to hold it, but it's not working. I couldn't even imagine having to go back up there for anything. I just want that bad experience to be done with, but want others to not have to go through the same issues."
"My car was damaged in the front, I took it to Professional and they did a wonderful job. The Paint matched perfect, I was very pleased with their work and the people who work their!!!! After a couple days I realized my car was running hot, I took it back to professional and they handled the situation very fast,and got me back on the road!!! neither of us were aware that when the front of my car was hit it also put a pin hole in my radiator! I would recommend this company to anyone who wants good, fast, service with excellent results!!!"
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