Cost Cutters,

1011 US Highway 72 East, Athens, AL 35611

"Kimberly did an awesome job on my hair! I needed my pixie cut trimmed up and evened out after a bad experience at another salon. She knew exactly what I wanted and made it beautiful! It's the best pixie cut I've had in years. She was professional, friendly, respectful, and made me feel at ease. I will be back and highly recommend this solon. "Remember to ask for Kimberly when you make your reservation"."

"This was the absolute worst customer service experience ever! We had an appointment for today (hair cut)..upon arriving, there were 3 people waiting at the front desk. The lady in the back NEVER came to the front to acknowledge those people or to see if any of them had an appointment. Instead she looked at us-ignored us as though she wanted us to go away. Well, we did just that. If you hate your job or have a problem with serving others, then why work in a customer service role? You should atlrast acknowledge clients and let them know you will be right with them momentarily. I guess this business is doing well during COVID-because she absolutely did not care about the clients or money that was lost by her arrogance and laziness. Worst!"

"I have gone to Walmart years ago when Chelsea was there! I needed a quick shampoo and conditioner, (that is all) I wear my hair natural, but was having some problems with my shoulder today, so I went in at about 5:10 knowing they closed at 6! One stylist and she was finishing up a cut on one customer and next cut a one year old babies first cut with hardly any hair! She never recognized me there and after finishing the baby at 5:50 she began sweeping and then looked at me and asked what I needed! I said a shampoo and conditioner! She said we close at 6! I said well why didn’t you say you wasn’t going to have time to service me, she said I thought you were just getting a trim! Trim or shampoo it’s a service! She did not say anything else to me and kept sweeping the floor! I put back the products I was buying and left the store peacefully but very upset! Yes I am a lady of color, does cost cutter service people of color still? Just asking for myself?"

"Kayla did my cut and color. Absolutely love it. She took her time to match my color and listened to me about how I wanted it cut and how I wanted it to look. Was very, very pleased with the results, have received a ton of complements on my hair. I highy recommend going to see Kayla in Athens! You will not be disappointed!"

"I got my hair cut and highlighted here about a month ago and everything was great! The employees were very friendly and professional. My hair turned out exactly how I wanted it. I received so many compliments from friends and family on how amazing my highlights looked. I won't go anywhere else when it comes to my hair! I highly recommend Cost Cutters in Athens, AL!"