Subway 9138 Eastchase Parkway, Montgomery, AL 36117

"If I could give zero, I would. I walked in the confirm my catering order. Employee was rude and not helpful. I could have helped their sales today. Ended up ordering somewhere else"

"New management is trash and the new dudes they hired suck. I’ve noticed it’s less people on these shifts as well it should be at least 3 people for each shift. It took them forever to make my one sandwich and they kept asking me over and over what type of sandwich I want but never started making it also the place is more dirty than usual…"

"Ever since the other manager quit this place has been a mess. I came in around 9-10 am and witness the new Manager Scooter slice meet on a dirty machine with crusted meat on it you can tell it’s been left on the machine overnight. So I decided I’ll stick to the cold cuts. The boy asked me what cheese I want, and I looked over and seen white water at the bottom of the pan with lettuce in it so I’m guessing they are leaving water in the bottom of the pans. I don’t blame this on the older employees this started January when the newbs showed up and I don’t really see the females who kept the place clean anymore so if they did quit this place will have roaches soon. My shoes were sticking to the floor by the soda machine, my hubby and I went to go sit down and food was all over the floor with plastic. The smell of this store sometimes smell like weed this store needs to drug test their employees. I think the new manager is taking money that is post to be used for inventory they are now always out of Turkey ,cold cuts, grilled chicken ,and now tomatoes. I feel bad for the original employees they had this place booming and now the new staff is messing everything up. I will not be returning ."

"Never order your sandwich from this location. I placed an order using app and went over the store to pick it up on the time app says. Nothing prepared!! The guy never started to fix the sandwiches. He even served in-store customers first. I waited 35 minutes in the store to get my lunch finally. It took almost an hour from placing order to getting a meal. Did I order a full course meal? The guy serving there didn't even say sorry at all. The owner has no idea how to run a business."

"They hired new staff. Unlike my experience 3 months ago I gave this location another chance. I received zero attitudes from the 3 ladies up front and they all had AMAZING customer service !!! The ladies were willing to work and wanted my Sub PERFECTTT. Another thing I like was the teamwork and how excited they were when I walked into the building. The building is clean and everything was fresh. I have been here 2 days back to back getting my favorite sub and I might just come back tomorrow to try a new one. I start my lunch break around 6 and eat my food in my car one thing I did notice was a lack of customers that could be a reason they close early."