Chick-fil-A 2021 Fairview Avenue, Prattville, AL 36066

"The workers are typically really nice but any time I have a problem and have to ask a manager for help, it's almost never a good experience. Alex is one of the only people I have a good experience with management wise. And I can always see the way the managers treat the workers through the doors and it's not usually very well. Most of the employees are awesome but most of the management suck. I've especially never had a good experience with Brad"

"This location just opened an entire lane for pickup of Mobile Orders which has MAJORLY Slowed the service time. The drive thru lanes should be returned just as soon as possible!!I Ordered 2 regular Chick-fil-A sandwiches and 1 vanilla shake. They fixed & gave me the shake L-O-N-G before I received the rest of my order which obviously resulted in the shake being melted even BEFORE I drove away! Their sandwiches are usually good, however one of the sandwiches was very over cooked, tasting horrible!! I never order those stupid fries they offer as they're Always terrible! It's sad that if I want fries, I have to go somewhere else to get some that are decent enough to eat!"

"The fries were cold first ever chick- fil-a , the sandwich was luke warm, I asked for light ice in my lemonade and was given a cup full. The staff was very unmotivated and seemed to lack energy. The building was very sterile, but not a friendly or welcoming face in sight. I must admit this is the worst Chick Fil-A I have ever visited. I would not recommend this particular location."

"Normally everything is great however, my free rewards chocolate milkshake and my dad's strawberry milkshake were both horrible. Taste like vanilla shakes. I had a birthday brownie it was fantastic but the milkshakes are already vanilla and any flavor added still tasted a STRONG VANILLA. Thank you but thank you no more!!"

"A wonderful, pet friendly, brand new Chick-fil-A restaurant. The outdoor seating was impressive. It even has a kids play area inside. Sparkling clean bathrooms. Staff was super friendly and on par with all Chick-fil-A restaurants. Highly recommend!"