Subway

"Every time I order something from this particular Subway it’s incorrect. My order is always incorrect in some way. This time I placed an order in the Subway app. My husband went and picked it up and came back, his sandwich was fine but mine was incorrect. The website says they close at 9:30pm. The order was picked up at 8:40pm. I tried to call them at 9:00pm when my husband got home. No answer. I called four times and did not get an answer. He took the sandwich back there and at 9:14pm the doors were locked. I had to throw away the sandwich. I’ll definitely be making a call in the morning. I’ve ordered in person at this location and they’ve still gotten my order wrong and had to be corrected. Just don’t waste your time."

"I have been here many times. Have stood in line while employees make online orders before taking my order. Today I ordered online as well and waited over 20 mins before going to the store. When I got there I waited in long line. Once it was my turn, they hadnt even begun my food. I said I want to cancel because it's past tike that it was supposed to be done. Employee said I have to understand there's other customers in line. But I waited my turn in line and then some. And I'm also a customer who already paid. Employee kept saying no she could just make it. She showed overwhelming that she was not happy to cancel it stating "you waited this long you might as well wait some more". How demeaning!!! I've waited my time paid before everyone! When I order inside I must wait for online orders placed ahead of me as well. I wasn't treated well this day. Eventually the employee gave me $15 in cash which is less than what I paid online! Very unhappy!"

"Managers need to make sure there employees know how to make a sandwich, cut it and fold it right. Nothing but a dang mess. All the mayo and mustard is all over the paper instead of the sandwich!"

"food is usually right but everytime I put in a mobile order they don't read the notes so I never have anything I ask for in the notes. i.e. a side of sweet onion teriyaki. I always ask for a side of it and they have had it in the bag once the last 5 or so times I've ordered"

"Their score is lower than what it should be and they really need to take time and clean the building there is dust on everything The TV above the food counter the windows the walls the place needs to be cleaned"