McDonald's 431 Main Street, Shorter, AL 36075

"My recent visit to McDonald's left much to be desired. Despite the sparse crowd, the service was disappointingly slow. The wait time was excessive, especially considering the lack of customers. When my order finally arrived, I was disheartened to find that the burger was dry and lacked the juiciness I had anticipated. The Big Mac, in particular, was disappointing as it contained very little sauce, detracting from its signature flavor. To add to the frustration, the sodas were flat, diminishing the enjoyment of the meal. Moreover, the presentation of the drinks left much to be desired, with soda spilled on the side of the cups. Being asked to pull up and wait for our order further exacerbated the situation, as it prolonged an already lengthy wait time. In conclusion, my experience at this McDonald's was marred by slow service, dry burgers, insufficient sauce, flat sodas, and poor drink presentation. These issues detracted from what should have been a quick and satisfying meal. It's disappointing when a visit to a fast-food establishment falls short of expectations, and I hope that improvements can be made to enhance the overall dining experience for customers in the future."

"Took over ten minutes for the employees to stop LOUDLY yakking to one another before they even realized they had a line in front of the registers. Once they finally realized, the clerk had an issue with the register and needed someone else to fix it. They were talking so loudly that the clerk had to attempt three times before that individuals attention was given. Received my two McDoubles promptly…. Great! Right? No! The meat was cold and old on both the burgers. Had to throw them out. I will never eat here again. Ever. Atmosphere? If you call a VERY LOUD gossip session a good atmosphere, then you found yourself the best atmosphere in town!!!"

"After this McDonald’s reopened I thought it might be better , but after todays visit I can tell you it looks really nice inside but the service is horrible. They really want you to use the kiosk, so they take there time coming up to the register it’s horrible !!! And my order wasn’t right !!! Sorry McDs y’all are overpaid at this point"

"Stopped here on the way back from Destin, FL yesterday. I must say I was little disappointed. I think it's several reason why we are not getting quality of service from pre-pandemic. Most places are understaffed, and the staff they have are either not trained well enough, or they are just trying to get anybody to come to work. With the being said We went inside and ordered a 6 piece nugget meal with sweet and sour sauce, and a fish filet with no tarter sauce, and no salt on the fries to go. We got the order, no sauce was in the back or ketchup. Get to the car, and the fish filet had tarter sauce on it. I took it back in, and the guy that took it from me told them to drop a new fish filet, and told me it would be about 2 minutes. But another worker brings me the one I guess that should have been given to me in the first place. When I got it, it seems the slice of cheese was placed at the edge. I used to work at McDonald's, and normally on the fish filet, it's a half of piece of cheese in the center. As you can see in the picture that was not the case. Please train the workers better, and encourage them to have pride in their work. When I used to work at McDonald's the minimum wage was like $3.75, but I never would let no customer get anything like this. I'm not going to give a bad rating, as I think this can be correct."