Lowe's Home Improvement 3200 US 90, Gautier, MS 39553

"The Lowe's in Gautier is already started putting out their spring plantings and gardeners like me appreciate that very much they have a very good stock of gardening supplies which are very necessary this time of year and as always and I sincerely mean this the Staff is professional and polite and people oriented"

"New return policy is pretty useless and will certainly make me think twice about future purchases. But, this local store is otherwise nice and seems well managed. Items usually in stock and knowledgeable, willing staff."

"So disappointed by Lowes. I was returning a doorbell that I purchased last month, I didn't have the receipt but said a gift card would be okay, the cashier asked for my phone number and then said that I had to have a valid receipt to return the item. WHAT? She could see that I am a military member and spend over $100 each month fixing up my house but now I have to dig up a receipt from a month ago to somehow prove I bought the item? Lowes if you truly value my military service of over 20 years how about changing your policies and PROVE IT!"

"This Lowes: when you have a problem- they try hard to fix it. These are people who are just trying to do their job and I think we as customers forget that. They live in our community. Some are good-and some stink Pros: Mostly clean Store. Typically helpful associates. Very helpful store manager. Wonderful self check out people! Cons: Just like any other retail store- every where is going self check out. Ever try getting a price check in self check out?!? Computer/self checkout out prices different than shelf prices. Need an option to scan prices from app so the customer has an actual idea what the price really is. And forget thinking that the website actually matches what they actually have physically in stock. That is a Lowes business issue that they need to fix."

"Update - Several more visits and several more positive experiences. Great place in great staff. So pleased with this location. Really great people working here. Another great visit. I'll be back What a great location. The people that work here are so awesome. Kind, helpful, and great attitudes. I bought some appliances and even though they were short staffed they brought it all out and helped load it up. I have been back many many times since then and had a great experience every time. I will be back :-)"