Wall Street Towing

"Sam is a special mensch. One doesn’t associate tow drivers with superlative kindness, generosity, and competence, but Sam embodies those. My battery died and my jump didn’t work. So I called Wall Street Towing and Sam came out within 30 minutes. He had some supercharged jumper that got my battery working immediately and his price was fair, maybe lower than market - $75. Great, but that was only the beginning. Sam suggested that I get a new battery. He called the O’Reilly Auto Parts near his shop and got me a high-end battery for 25% off list price. Then he told me to come by his shop to replace it, five minutes from O’Reilly’s. I asked him how much it would cost, and he smiled and replied, “free.” Why he worked for free I don’t know. But I know that Sam was a lucky find, the sort of guy you don’t meet often. I hope I don’t need to call a tow truck again, but if I do, I’m calling Sam. So should you."

"Wall Street Towing responded quickly when two of our company vehicles got stuck on a completely sheer iced over road in Superior Township. Even though the dispatcher had estimated that a truck would likely take 90 minutes to get to us, we were called within a half hour to meet the truck. It took quite a while to get the Ford Transit 350 passenger van pulled up the slick hill, but the driver persevered and did a great job! The Jeep Cherokee proved much quicker to get out. We really appreciate the friendly service and are super glad we can be back in business tomorrow!"

"Absolutely awful tow company. I’ve had two situations. My battery doesn’t want to start in the cold and both times my insurance has sent them the first time the driver wanted to repetitively call me, ma’am, and miss and I repetitively told him that I am a man when he arrived to give me the jump, he drove right past me and called me to tell me he couldn’t find me and that he’s already on his way to pick up a vehicle so I need to find somebody else and again this morning my insurance sent them and he pulled up in my driveway and backed out and left and upon calling the company they tell me he is already on his way to go pick up a vehicle this company is complete and utter trash. It will leave you hanging on the side of the road so it can go make a faster buck I would suggest giving your money to another company if you need assistance because this one will stress you out and rob you blind it is prejudice, unfair and unprofessional and in response to your comment on this review, you’re just a very unprofessional business owner and you run your business off of deception and theft from people looking for help and you leave people Stranded on the side of the road. If you can find a quicker buck somewhere else you and your driver shouldn’t be allowed to run a tow company let alone even have a drivers license."

"Disgusting middle aged male employee attempted to tower a car still running. Then proceeded to be aggressive with the driver who got out of the vehicle to explain. Despite under loading policies for the University. Then proceeded to follow us around after our altercation. The attitude and lack of competence is sickening. Surprised they haven’t been sued for negligence. Car was not towed because there was no reason for it to be. Power trip employee deserves to be fired. Stain on the company as a whole. ABSOLUTE LOSER!! I called to complain about his behavior after he left and was HUNG UP on by customers service, who already judging by the reviews this company has is less than satisfactory."