Wendy's,

345 Valley Ave, Birmingham, AL 35209, United States

"I would give this place zero stars. My reason behind that is this. I just received my order through the drive though and truly I’m not very happy the only good thing that I seem to have gotten out of my meal is the soda. The quesò fries are so greasy it’s crazy. My JR bacon cheese burgers I got 4 of them are cold to the touch, by far the worst meal I have ever received from a Wendy’s. Customer service was awful the poor guy that took our order sounded as if he didn’t want to be at work at all. I am truly unhappy with the result. Health food and safety violation for give out cold food that could have bin sitting for god knows how long, get bacteria on the food it self. I will not be coming back to this location again few to the un-circumstances that occurred tonight on this Saturday 10, 2024 at 11:00pm also didn’t get a receipt after paying. Customer service seems to have truly gone out the window thee’s day."

"I parked at nearly 3pm and walked up to a locked door! I walked around to an open door only to be told that the lobby was closed with no explanation. Really? The sign on the door has posted lobby hours, and it should have been open. I just left..."

"Midfield Wendy's needs help. They closed 2hrs. For shift changes. They always out of product. They a new MANAGER. I can go on and on about this LOCATION"

"I love Wendy's Breakfast. The Honey Butter Chicken Biscuit meal is my favorite fast food breakfast. But this is the second time I have received a "Chicken Biscuit" with no chicken. I understand how this happens once, just a mistake. But TWICE? I called to speak to the manager. No apology, no offer to remake it when I told her. I had to ask her if she would remake my biscuit. But based on her attitude, there is no way I'm going to let them remake it. I wouldn't be surprised if I did and they spit in it. If you're going to order from here CHECK YOUR BAGS before you leave. And don't expect any help from the manager if anything is messed up. She could care less."

"You guys are always making good food, and have friendly employees, but I'm just a little disappointed, since the drink machine didn't have the flavor I wanted, but other than that, it's alright!!"