Hiley Volkswagen of Huntsville Parts Department

"I'm not sure how they managed to get their negative reviews removed. This is the second time I'll leave one for them. I know it's an oxymoron to say you want an honest dealership but these people are some of the worst there is. I've purchased several new vehicles over the years and this is quite possibly the WORST people to trust in all my years of driving. They bold face lied to my face and then tried to get us for an extra $3500. They'll do anything to wiggle out of honoring a warranty and tell you whatever they have to in order to stick it to you. Liars and cheats is how I feel about them. I've bought 2 new vw's and will never have another because of my experience with these liars!"

"I just bought a second vehicle from Hiley VW. I’ve been in contact with Charles Chereek for quite a while and tested a few vehicles. He was very patient and never pushed me to make a decision like a lot of other dealerships do. He answered all my questions and even found a 2022 GTI and had it delivered to Huntsville the next day. I can’t express how professional and helpful this group is at Hiley is."

"This quite possibly was the best experience I've ever had getting my vehicle serviced. Making the appt was easy online. I got there a couple minutes before. They got me right in. Took less than an hour for everything. They kept me updated while I waited via text messages. Super efficient and nice Service Department. I really can't say enough about how great the experience was. I've always dreaded getting oil changes, rotations, etc, b/c the places were so dirty and/or shady. This was a breath of fresh air!"

"They were very pleasant. But, unfortunately could not find the problem. It was my aftermarket rims and tires."

"Ben is great and so is Crystal they always have answers for your questions and if not can always find someone that does"