AutoZone Auto Parts 210 2nd Avenue Northwest, Cullman, AL 35055

"Asked for help finding a screws to attach my new tag to my vehicle. Woman at the counter was so rude and just said "we can't help you" and sent me away. Tons of employees yet I talked to the one with the worst customer service skills. Someone could have easily stepped outside to look at my screw holes and advise me on what to buy. Terrible experience that I did NOT expect. If you want helpful service, don't talk to to the lady at the counter."

"I ordered a dip stick for my Chevy Cruze and some chick up there named Kasey also drives a Chevy Cruze and when I went to pick it up. It wasn’t there and they said some old lady picked it up but I’m certain good ol Kasey has a new dip stick under her hood!!!"

"These guys are always amazing. Super knowledgeable and prices low! Always a pleasure to shop with AutoZone!"

"Sonya was amazing in helping us out. It was almost closing and our starter went out down the road. We paid for the part over the phone, and she brought it to us to help us out. Thank you so much, that was a Blessing and amazing how she went out of her way, after hours on her own time to help us. Thank you so much, we are extremely grateful."

"Out of all our years of dealing with Auto Zone we have never been treated so unfairly and rude by both in-store managers. My daughters car broke down and she was approximately 1.5hrs away from us. My husband drove to several auto mechanic shops before finding one that could repair her car. My husband had to purchase the part before doing so. There was an auto zone near by where the cost of the part was $300.00, he purchased it and had it installed at the local shop. After waiting 4-5 hrs to have the part installed, the part was no good. He contacted auto zone to let them know what happened and they offered to exchange it. It was going to take the mechanic 45 minutes to take the damaged part off to replace it. My husband was trying to save time so he went to pick up the new one but they refused and stated it was against store policy and he’d have to wait for them to remove it and return it OR spend another 300 bucks! We were told someone could bring a new one to him but we did not know how long that would take. Needless to say they were rude, sold us a damage part, time waisted and was not willing to assist us even though it was their mess up. We do not recommend this location at all and plan to never return unless we absolutely have no other choice."