McDonald's 205 South Colonial Drive, Alabaster, AL 35007

"McDonald's at this location was very clean and pretty inside. Our order was ready fast. The food was fresh and good. My son loves Happy Meal from McDonald's with chicken nuggets and apple slices. I love McDonald's latte. It's foamy and delicious."

"Cashier has a horrible attitude. I went around the drive thru 3 times and finally had to come inside. Literally the worst attitude. Like she was inconvenienced by having to take my order. I do not usually leave a review, but I did not feel welcome here"

"Wait forever for an order everyone that was in drive through got there order everyone in the lobby got there order and I was left waiting. The kiosks were closed and the staff wouldn’t come up to the front and take anyone’s order. One cashier was trying to charge a men three dollars more for a meal with the one order she tried to take."

"It was terrible. They had no soda dispensers in the lobby, no napkins, and they were out of a lot of food items. They were also out of drink choices, all condiment packets, and some food items. They were even out of salt, which made the fries and burgers very bland. The staff was rude. Another guest stated he was afraid to ask for his pies he had ordered. The front counter employee kept leaving so people didn't know where to order. My burger was not made to order. It took them 3 times to get it right. Worst McDonalds experience I have been to."

"I visited this location at about 6:10 p.m. on 12/22/23. I approached the drive through to place my order. No one else was in the drive through and no patrons were in the dining area. So upon paying for my order, what I couldn't understand was that I was asked to pull forward away from the window to await my for my order. At this time I waited about ten minutes to get my food and when I received it, it was like warm. Now I am aware of the service clock drive through have but when no one else is waiting, it's a bit ridiculous to have to wait on subpar food..."