Pizza Hut 5827 US 90, Mobile, AL 36582

"I went to the Theodore location near me, it’s about 12 mins from my house. When I got to the drive thru I told the young girl my name for my mobile pickup and I paid and left. When I got home the pizza was cold like it had been sitting on the counter for 20 mins, the crust was super thin and hard, I tried to separate a piece and it was like tearing cardboard. I’ve order the same pizza twice before but for some reason this pizza was horrible and I can’t even get a refund. I will never go back to this store or any other for that fact, I will go to more popular pizza places from now on."

"I called this location to have a pizza sent to my grandchildren for a surprise. After over an hour I called them again when it had not arrived. The lady that answered was extremely rude when I explained the pizza was not there. First, she says I had NO order. Second she tells me that the driver had been there knocked on the door several times and no answer. NO ONE heard the knocks. I asked what was going to happen and she very rudlely that she could not replace what ŕ"

"I ordered online and though the online experience was pretty bad, the store expensive was pretty good. The people I interacted with were friendly and talkative and the food was great. The food (pasta, pizza and cinnabuns) was actually great. I was pleasantly surprised. I usually don't do Pizza Hut because their prices are much higher, but this time and at this location, I gotta say it was well worth it. Thanks Pizza Hut staff. It was/ is very much appreciated."