Hyundai at Jasper

"Pleasant buying experience with Hyundai in Jasper, Al. I had a bad experience at another Hyundai dealership recently, so I was reluctant to shop at another Hyundai dealership. In hopes all Hyundai dealerships are not the same , I decided to give Hyundai in Jasper, AL a try. Glad I did. I really like my Tucson SEL. I told them the options I was wanting on the vehicle, interior & exterior colors & finance terms. They didn't have what I was wanting , made some calls and within 15/20 mins, found a vehicle and had it the next day. So far I am pleased with the vehicle. The Tucson rides/ drives very well, comfortable seats and has the options I wanted plus some .Thank you all at Hyundai in Jasper ( Rob , Terry , Steve and Nick )."

"The staff was very friendly, helpful, and did not pressure you into buying. We will definitely come here again."

"I only gave them 2 stars because the buying experience was not bad. I had several free services that came with the car purchase but when I had those services done they were not rotating the tires. Now that my free services are over it was time for me to service it myself. When I got under the car I realized they had left out several bolts holding up the panels and the two panels that covered the oil plug and filter were missing. They were also supposed to replace a door handle that was popping under warranty and they never did that either."

"The folks at Jasper Hyundai were great. Very honest and straight forward. Terry was my salesman and he was very nice and respectful."

"In the past, buying a car has always been an unpleasant experience for me, with over zealous sales people, number games and just an overall feeling of dishonesty. In light of this, I don't even know where to begin in describing how different Hyundai of Jasper is. My husband and I purchased a car from them, and within the first week discovered some problems. I immediately thought this would turn into a nightmare situation. But boy was I wrong! Not only were they completely understanding, every single person at the dealership from the Service Advisor, all the way up to Mr. Callahan, the owner, went above and beyond to make the situation right, and to make sure we were satisfied customers. It Is so out of the ordinary of what most people experience with car dealerships, that as I have shared my story with friends and family, all I get is jaws dropping in disbelief. I could rattle off a long list of companies that just in the last two years have offered such horrible (I would say nonexistent) customer service, that this experience single-handedly has restored my faith in humanity. It was as if we were transported back to a time when people truly cared about their customers. That is very unusual these days. I need to specifically call out the team there...Katrina, Sam, Steve, John and Mr. Callahan are top notch, professional, caring and so personable that it feels more like visiting with old friends rather making a business deal. More companies should take notes on how to gain customers for life from Hyundai of Jasper. We will never buy a car anywhere else, and we will spread the word of this gem of a dealership far and wide. Thank you to all of you for what you do!!!! I love my new Elantra Limited!!"