Marco's Pizza 7559 Highway 72 West, Madison, AL 35758

"Make sure you check your delivery orders BEFORE the driver leaves your door. Normally I have had no problems with this Marcos in the past, but tonight was different. I ordered online and didn't check my order. I have EXTREME food allergies so I am very specific with where I can eat and what I can order at certain places. My pizza was not what I ordered and when I called about it, I was placed on a very long hold (10+ minutes) before a young man answered and I explained the situation. He offered a credit and then put me on hold for a manager and I waited about 5 more mins before just hanging up. This week has been rough enough without the additional stress of arguing over a pizza. I am disappointed in Marcos. They were always a safe option but now I have my doubts. I know kids work at places like this but they should still be taught to take a little pride in what you do and do it well. I'm so disappointed. Check your orders."

"The food was absolutely excellent, got a Philly cheesesteak pizza. The only issue we experienced was our order got "handed to someone else", which led to us waiting an additional 25 minutes. They said they would bring the food out and the wait should be about 19 minutes, but they forgot about us. We ended up catching a driver on his way out who was able to help us. He went back in and brought our pizza out to us. I forgot his name, but he was top notch."

"I ordered two pizzas online. The time said over an hour wait. The tracker said they were ready. So I headed to pick them up. I get there and they are looking for my pizzas. The guy was running around asking the kitchen staff about it. I showed it was ready according to the tracker. He looked again and no pizzas. He said they gave my order to someone else and they would make them again. They asked me to pull around front and they would bring it out to me. After 25 minutes of waiting, a driver was leaving and I asked him about it. He went in and grabbed my pizzas and apologized to me. Very nice driver and I don’t remember his name. The guy at the window never apologized, never offered to give a discount or to give a refund. Mind you were an hour and a half into ordering the pizzas…."

"A cool spot to go if you want a quick pizza. They were pretty busy so make sure you call ahead or use the app. The inside lobby was not open but I managed to sneak in."

"My caesar salad normally has large shards of parmesan cheese and today it has sprinkles in the middle. I order specifically from Marvos based on those large shards. Called the restaurant with no results. Fast delivery though."