Yourford Auto Parts 3925 East Jefferson Street, Grand Prairie, TX 75051

"I had a great experience with Yourford Auto parts, giving all credit to Luis C.! Although, his location did not have the auto part I needed, he called several locations to locate the auto part I needed for my vehicle. I can not thank him enough for turning my entire day around! Thank you so much Luis!"

"The young Hispanic lady on the phone acted like i was taking up her time by asking questions she called me old and had rude mouth I could not believe the customer service she gave me i was absolutely TERRIBLE the owner should fire her it was that bad. If there was not stars i would give to them"

"Called the phone rang forever...Once someone finally picked up, he asked me what I needed. I proceeded to tell him the part and he just hung up in my face. I called back and of course he didn't answer. I wouldn't waste my time."

"Rudest mgmt ever. Was told by a manager a price on a rear view mirror that they had in stock. When I got up there it was almost twice the price. I asked for the manger, he said he misunderstood and yelled that I should have been more clear. Needless to say haven’t been back."

"Worst customer service ever. Waited over an hour and a half just to be taken back and shown a bumper. Counter guys were rude never made an effort to help. When asked a question they just look at you stupid. They were more worried in eating their tacos than helping a customer. Will not be returning there and I urge other customers to stay away. If I could give them zero stars I would."