H&R Block

"Tax preparer doesn’t know what she is doing"

"Beth is one of the rudest managers Ive ever met in my life, would be a decent company if not for her. Leaves her employees to do all the work while going to get starbucks for herself and complains about any work she has to do. For the sake of the employees customers & business hopefully she retires soon! Sad excuse for a business."

"I cannot capture how impressed I am with the service I receive in just a few words! I have been a client with the Grand Haven, MI H&R block for years. Last year my Dad was diagnosed terminal with cancer. It was devastating both emotionally and financially. One of my Dad's prescriptions was $900. The employees were amazing being sympathetic and comforting. The emerald advance truly helped save my Dad. I received the same exceptional service this year. I had a new employee training and he was great as was the employee training him. I had no wait time when I arrived, and even though my tax preparer was a trainee, my appointment went quickly. Every employee I have had interaction with has been helpful and knowledgeable."

"This years, and previous experiences with HR Block have been fast and efficient. I feel well taken care of and that I recieved a valuable experience and service. Their staff is very professional and pleasant to work with. I would recommend our Grand Haven location, and specifically Ms. Lohrke to my friends and family. She has helped me multiple years now with some complicated projects. She is knowledgeable and clearly experienced and was able to help me simplify things and get it organized and filed properly. Thank you so much for everything!"

"Paul is very knowledgeable, friendly, and professional. I like that if there is a problem with my return you stand behind the work that was done. I have had issues in the past and all I had to do is bring in the letter I received and someone would walk me through what needed to be done step by step. I like that you offer identity shield."