Triple Crown Watch & Clock Repair

"I had a big wall clock that I had for a decade, that wasn't working. I dropped the clock and got a decent quote for it. The clock has been fixed and working fine. The lady in the shop is very courteous and pleasant. I was told that the clock would be repaired in 2 weeks. It took close to 3 weeks for the job to be done but I was in no hurry, so that didn't bother me at all. Overall, very happy with this place. If you are looking for a clock/waych repair place in the Troy/Rochester area, this is a really great option at a convenient location!"

"I would not recommend. I paid $50+ a few years ago to have someone come look at my grandfather clock. Once the technician looked it over, they charged an additional fee just to tell me what was wrong with it. I don't know if this is common practice in the clock repair game, but this was not disclosed at the shop. I paid the additional fee and they DIDN'T EVEN TELL ME WHAT THE PROBLEM WAS. I don't know what they "fixed" but the clock is still missing a chime. Highly recommend going somewhere else as this place won't be the cheapest. Their quality of service will not be on par with their high prices."

"I'm so glad after so many years that this place is still in business. Needed a part for my clock that was not an easy part to find, and they had one. The two ladies working there were so helpful. Still a customer for life. If you need any repairs or to buy a watch / clock, try this place first."

"They did a great job on repairing my Rado watch. I have also purchased 2 watches from them. High quality Swiss watches at reasonable prices."

"Let me start off by giving my condolences to the family of Andy who was very good at his job, heart broken to find out that he passed away in April. I took my Rolex in fir the hands to be adjusted, I left my watch for about 2 or 3 days and at that point Amber called me per instructions from the owner saying my watch was ready. I pick up my watch and get in my vehicle toput it on and I noticed NOTHING had been done to my watch, the stem hadn't even been pushed in or the time set. I go right back into the store to tell them about this and Amber could not give me a answer as to why they returned my watch to me and it had not been repaired, she then offered to refund my money. I insisted they repair my watch , they kept it another 3 days. This happenedand at that time i had no idea Andy had passed away , i knew i had not seen him my prior visit but i assumed he was off those days. The people in this shop have always been very nice but that experience really turned me off because I had total trust in their work and customer service."