Serene Comfort Heating, Cooling and Refrigeration

"These guys are the best, whether you’re looking for air-conditioning, heating and cooling, refrigeration. Install installation or repairs. I always satisfied with their services. I had an emergency once and they came out right away."

"Great service and very professional from the technicians and the dispatcher Jonathan, was the most knowledgeable person I have ever spoken with about heating and cooling. Thanks again!!"

"Just moved into our new home, and the AC stopped working. Did many of the items from the checklists you see on google telling you what to check for, being trying to seek out service. Probably called half a dozen local cooling and heating companies this morning that claim to be 24 hours. Serene was the only one to answer(none of the others have even called back in the last 2 hours) and they were able to help us over the phone, free of charge. While writing this review I just got a voicemail from one of the companies I called who was ready to come right out and charge me a service fee before trying to assist me via phone. Appreciate the assistance, we have a very old unit and will be calling when we need service in the future."

"My AC went out on June 21st. I called and spoke with Jonathan at Serene Comfort Heating and Cooling to schedule a service call. I was charged $124 and told the repair to my AC would be $1,689 to replace my ‘high end’ AC Control Board. I looked online and a high end control board is $650. To install it would be under 30 minutes. That means Serene Comfort was going to charge me $1,039 for less than 30 minutes to install it! That is excessive in my book. I then paid another service charge for Briarwood Heating and Cooling to give a quote for the repair. I was only charged $99 for their service call. I was informed it was in fact the AC control board that needed replacing, and at most the charge would be $1,000, that’s $689 cheaper than what Serene Comfort was going to charge me. Better yet, the Briarwood Heating and Cooling guy called me back to tell me the control board on my AC UNIT is covered under warranty, and would only cost me $50 for him to install it the next day. Yes, that’s correct, Serene Comfort either didn’t check this info out, or was going to double dip and charge me AND be paid by the manufacture of the AC UNIT. Either way, they intended to charge me $1,689 for the repair job, and it ended up only costing me $50 for the repair. It definitely pays to get a second or a third opinion, doing so saved me $1,639!!!"

"Called for service on our air conditioner. The technician came out and thoroughly inspected the entire unit, Gave me an assessment of what it would take to bring the unit back to full operation. My wife just came home from the hospital after being admitted for a severe Asthma attack, the weather was in the high 90's this day and days to come. Had to have it repaired. When the technician left the unit was operating like new. They were fair with there pricing, and professional in how they performed there services. This was the second time we have had Serene Comfort out first for our furnace, in the middle of February, on a Sunday evening. They responded quickly professionally. Thank you Serene Comfort, if needed we will call again. Thank you"