Cummins Sales and Service

"Had these folks work on my previous motorhome over 10 years ago and they did a great job for me, was a major repair and done rite, so when I had a leaky hydraulic line with my current motorhome, I took it to them to have it looked at, they diagnosed it, and gave me a rough estimate of what it would cost, they did a very professional job, and again was done rite would highly recommend"

"Arrived 6/19/23 at 9am after calling 2weeks ahead. It’s now 1pm and waiting. Can’t get an answer but likely won’t be working on it till tomorrow even though there’s 3 shifts. Have patience. I hope to upgrade this posting…..6/19/23 at about 5pm the vehicle is in the work bay to begin. All work completed to my satisfaction at about 3am. The employees were very helpful. Would recommend. Update: 6/21/23 drove from Cummins service to mid Ohio and no issues. In fact the engine runs cleaner, smooth and fuel efficient."

"After contacting numerous local to Grand Rapids, MI, RV Service Centers that advertised that they work on generators, they don't. Finally one of them (Midway RV) told me to contact Cummins Bridgeway. And, thank you for the tip, Midway. I called the Cummins Service center and explained the problem I was having with my new to me 25 year old Onan Microlite 2800 Series generator in my older RoadTrek. They told me that they were a tad bit busy but if I could bring it up and drop it off, they'd take a look. I have to admit that when I went there and looked at all the big diesel rigs and quite a few fire trucks, I thought to myself that these people won't work on my small issue. Couldn't have been more wrong. Received a call that afternoon telling me what they found and what it would take to fix it. A few days later, they called and said it was ready. So, one new carburetor, new head gasket, valve adjustment and a complete tune up to include a new spark plug, an oil change, a new air, oil and fuel filter, and a load bank test, it now purrs like a happy cat. I was well treated and very impressed with the people I came in to contact with. The service manager knowing I was new to this type rig took the time to explain how to maintain and care for my generator to include when and how to exercise the system during the off season. I highly recommend this establishment."

"Have had our Newmar motorhome serviced here several times. As a result of the recent hurricane I needed to move my service up a day so that I could return to Florida and my wife who was stuck in our home with no power, phone and flooding waters. Ron and the techs went out of there way to get my service done and on my way. Excellent people and customer service."

"I have had a terrible experience with Cummins. They worked on my sprinter van numerous times and did not fix the issues. I finally took it to a van builder in Colorado that was able to deal with part of my Webasto issue. They damaged the interior while removing a cooktop and broke the controller to that cooktop. I was told that a replacement part was ordered 3 months ago. I just found out from them that they are not taking responsibility for this part (that they damaged) and no longer work with webasto. It honestly has been a nightmare situation for me. Very disappointing."