Kent Home Services 4712 Electron Court, Wayland, MI 49348
About the Business
Kent Home Services is a reputable general contractor located at 4712 Electron Court in Wayland, Michigan, United States. Specializing in a wide range of home improvement services, Kent Home Services is known for their quality workmanship and exceptional customer service. In addition, they also operate Two Ducks Concrete, a subsidiary company located at 1019 E Michigan in Battle Creek, MI. For all your home renovation and concrete needs, trust Kent Home Services to deliver outstanding results. Contact them at 269-963-6263 for more information.
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Location & Phone number
4712 Electron Ct, Wayland, MI 49348, United States
Reviews
"My husband and I were so impressed with the home-town feel of this business. Everyone in the crew was so friendly, professional and courteous from start to finish. We were very happy how our driveway turned out and highly recommend Kent/Two Ducks for any concrete project you may have."
"Hired Kent Home Services to widen my driveway, including a small slab to place my trash dumpsters on the side of the garage. Rob came out to do the quote and gave me a solid price compared to another company. He was quick and friendly with two modifications we made to the quote before I accepted it. Melissa is an outstanding communicator who kept me in the loop and informed all along the way from scheduling to job completion. I had many questions for her and she answered them all quickly. The work was done professionally and I am highly pleased with the end product."
"Absolutely loved the service Kent Home Services provided. Once we were scheduled, the crew was able to quickly remove driveway slab, and within a few days the driveway was poured, leveled, and completed. Highly recommended for your concrete needs!"
"We used Kent Home Services to repair the concrete deck around our pool. They poured additional concrete and added a built-in drain. They also repaired the sidewalk in front of our house. I am very satisfied with the work and the whole process from initial quote to scheduling and performing the work. The entire team at Kent Home Services was great to work with and I would highly recommend them. While I couldn't even get return phone calls from other businesses, Kent Home Services was prompt, professional and courteous. The crew doing the work was great. They did a super job, were very respectful of the existing landscape and hardscape. And they did a great job cleaning up, nothing I had to deal with. Kent Home Services will be my first call for any future concrete work!"
"This was by far the BEST experience I ever had with a contracting service. Did they do everything perfect - no. But they did OWN up to it! Without me having to turn into a Karen or begging and pleading. They made a mistake, readily admitted it, and we found a solution that made both parties happy. For that reason alone - the fact that they admitted their mistake and were NICE about it, means I will go nowhere else for concrete work. Jason was our lead guy and he was an absolute pleasure to work with. Melissa was our office coordinator and facilitated all of the scheduling, answering of questions, communication after the error was found. Truly a seamless team. Everyone who worked on our project was nice, respectful, friendly, and down right professional. Here is our full story: We scheduled our hot tub pad and walkway to be put in mid August. We went and picked out our stamp and color prior to the demolition and pour as instructed. We had to wait a week from dig out until pour but that was fine. On the day they came to pour they had everything ready and were about to stamp. I was looking at the progress and noticed that the stamp didn’t look quite right. I asked if it was “random fieldstone”. Jason quickly looked at my style order and what he actually received from the vendor. He accidentally ordered “random flagstone”. Easy mistake but due to the timing one that could not be fixed prior to them stamping. They proceeded to stamp the concrete which looks amazing but - and I was instantly put into contact with Melissa to determine how we would proceed with the project. I was unhappy because it was not the stamp we chose but I understood it was an honest mistake. Melissa was wonderful. She listened to my concerns and talked to me about the different options. One of them being a complete tear our and redo! They were so great about the whole thing. We ended up keeping the concrete that was mistakenly stamped, and Kent Home Services gave us a good discount for their mistake. All in all we saved them $$$ by not having them redo work that was already done and they compensated us as well. The communication was amazing, the professionalism was amazing. If you need concrete please use these guys!"
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