We Fix It Phone Repair

"The only reason I'm giving a five star review is because they recommended a fix, we ordered the parts, and the fix worked. However, their customer service leaves a lot to be desired. I just wanted to have my phone repaired, not be accused of willfully withholding information from them. The lady tried to make me feel bad for not knowing company policy about the information they needed from me- it's not my job to tell customers about what is needed at a phone repair business. She neglected to obtain necessary information, and instead of owning up to her mistake, tried to make the customer feel bad about not providing information and being ignorant of policies."

"Can't say anything bad about Batteries Plus...after some quick research Batteries Plus prices were cheaper then the competitors. So, I scheduled an appointment online to get my cell phone battery replaced due to it exploding. After the online scheduling, I received a $10 off coupon to use for my battery replacement. I dropped the phone off and within 30 minutes the phones fixed and ready to go. Everyone there was friendly and professional. All my questions were answered in to why this possibly happened. I highly recommend Batteries Plus for all your battery needs."

"They originally did not have the (black) screen in stock to replace/fix our cracked screen on our cell phone, but they did have a (white) screen in stock, so we opted for the white one. When we returned to pick up our newly fixed phone- we were very surprised/happy to find out that they went out of there way to go to another store and pick up the color (black) that we needed and a spare white one. This would/should have given them a 5 star rating hands down. But...minutes after leaving the store, we turned on the cell and the screen was dark & hard to see-so we drove back again & they replaced screen again w/white screen they had picked up at the other store as they said the white screen they had in stock was defective. And the saying goes- No good deed goes unpunished. We really appreciated the extra effort but I wished they would have taken the extra step & checked the phone b/4 they gave it to us. I would recommend them to everyone but check w/them first as they are so good- they have a large turn over- and you will want to make sure your items are in stock."

"teammates were very responsive; did the diagnostics on our phone (dying battery) and promptly took care of the installation of the replacement. Very helpful, friendly & thorough in what was a pretty busy Friday midday period in the store. We'll be back next time we need like assistance."

"Cracked my iPhone screen while at work, but was able to stop on in during my lunch break, and within 20 minutes, my phone was like brand new and I was back at work! I felt like the price was a bit below average too, so I was very pleased! Will definitely be my go-to if I ever break another screen!"