Leslie's 3662 Rochester Road, Troy, MI 48083

"First time there today our pool has been cloudy for a few weeks now but we were working with another company that obviously wasn't working out .... Walked into Leslie's SPOKE it with a sales person who was super knowledgeable ( Joshua). When getting home and following his advice our pool was 50% clear within an hour !!! We r still working on it ..but we have confidence that we are good guided he says we will be fine by tomorrow I WE BELIEVE HIM !"

"Went in to order or pick up an item. After waiting for 20 minutes, they informed me that they had one in stock but couldn’t find it. They said I could either order it and wait 2 weeks or drive 30 minutes to pick it up from a different location. I chose to pick it up because I thought it would be worth the hour round trip. They called the other location to confirm they had one in stock. I drive 30 minutes only to find out the other location didn’t fully check and only have 1 part of the item. I called the first location and they said they couldn’t do anything. I left the store empty handed. Spent another 45 minutes driving home in traffic. Horrible customer service and staffing. Turned a 10 minute trip to the store into an hour and 45 minute nightmare. Will never consider shopping here again, not to mention overpriced items."

"I went in to buy some pool supplies and one of the sales associates sold me a cartridge and told me to drop it in the pool. I asked if there was anyway else I needed and he said no. The cartridge bleached my liner. I realized that I was missing the actual top piece after reading the packaging. I went back and they placed a special order for it. I called the store to follow up and they couldn’t help because the corporate office wasn’t open yet. The manager was absolutely RUDE and basically told me it was my fault because I didnt read the packaging. My bad for trusting what they told me !! The managers customer service skills leave a lot to be desired. Very unprofessional and doesn’t know how to talk to people. Will never set foot in there again Much better options available elsewhere and they treat their customers right."

"I've been coming to this store for many years. Love that they test your pool water, for free, for nearly everything. The typical hone kit just tests for pH and chlorine. They give great recommendations for fixing problems or just maintaining your pool, and they are always nice."

"Leslie's Pool Supply is my favorite pool store in this area and I would highly recommend it. We've been in-ground pool owners for nearly 20 years, and Leslie's is the place we go for all our chemicals and expert advice. Josh and Andrew are great at offering economical solutions to some of our most challenging problems, and there's rarely a pool situation they haven't seen or fixed. Just this month I bought a new Polaris booster pump for the bottom cleaner. They assured me that I could install it myself and the installation did go very smoothly. I'm guessing I saved about $300 doing it myself. Plus, they offer free water testing, which is always worth the trip. I can't believe some other area stores charge for that, or don't do it at all. Overall, the Leslie's crew is very helpful and ready to answer any questions. Five stars!"