Premier Jewelers 5225 Beckley Road, Battle Creek, MI 49015

"Richard was very helpful! He helped me pick out some stunning ruby earrings for my spouse. He also was very knowledgeable and calm. I felt right at home."

"I am very pleased with your service today. Richard K. Was nice, friendly, and helpful with me. Thanks for your wonderful service. I love my new wedding ring."

"So, I've been to premier quite a few times. My husband purchased a gorgeous pair of teardrop pearl earrings for a wedding gift (when the store was still both sides) a one of a kind beautiful pair is 2012. Helped pick out my brother's ring for his fiancee here. My most recent trip I brought in a platinum wedding set with blue diamond. Gorgeous ring, but not my size. They gave me a really fair price regarding sizing, but I ultimately decided to trade it in for multiple pieces. One of the items was a grape garnet omega type back pair of earrings. They were sold to me as gold. I wore them and they tore my ears up. Looked under a microscope and hidden in an obscure spot was the 925 marking for silver, plated in gold. When I discovered this, I took them in and told them what happened, and they seemed genuinely upset to have sold me something which was not what it claimed to be. They immediately asked if I would like to find another pair. Were very helpful and found me another pair of diamond buttercup screw back earrings. I was so pleased with the service, and the no question that it was an honest mistake was just a smooth transaction and situation overall. I wasn't even upset, just disappointed. But their reaction to the discovery was not something I think could be faked. They were genuinely appalled at the faux pas and were willing to do whatever necessary to make it right. Here is a picture of the buttercup replacements."

"Our experience with Premier was awesome. The staff and Richard were very knowledgeable and professional. We are very pleased with their services and our purchases. We recommend Premier because of the quality of their products."

"Richard was very helpful when we needed to redesign the 2 bands we had originally intended for a different ring. The end result is perfect!"