Service Professor,

5015 East Michigan Avenue, Kalamazoo, MI 49048

"Michael Clark came to my home to install a whole house air purifier. He arrived promptly. Michael is friendly, very knowledgeable and personable. He explained everything thoroughly. He explained the options and gave an accurate cost of options. He installed the part quickly and efficiently, explaining operations and what to expect. Along with cleaner and option fan operations. A great service professional. Someone that the Company can be very proud off."

"It's never fun when your furnace gives out in February, but the service professor team did a great job addressing our questions and getting a new furnace installed within days of the initial call for assistance. Our repair technician Lisa gave great feedback, the install estimator Josh was very knowledgeable and helpful in his assessment and recommendations, and Joe and the install team were efficient. All of them were great about being family and dog friendly :) thank you! In addition we had an electrician, Rick, come out, to install a convenience outlet, and he did an excellent job. Thank you all!"

"The crew showed up on time and got to work right away. Bree was an absolute pleasure to deal with and made me feel so comfortable and at ease. There's no doubt that she knows what she's doing. They replaced part of our sewer line and got everything up and running again in no time! They were also all respectful of our property and cleaned up when they were finished! Seamless from start to finish. We would definitely use them again in the future! Thank you Bree & the guys!"

"Andrew was very professional, friendly and knowledgeable and during his inspection, found other plumbing issues that I had not added to the list. He took time to evaluate everything thoroughly, taking photos and explaining everything to me. He explained how the repair would be done and explained all the details and made sure that I was satisfied with his evaluation. I have never had a service person take so much time to give me an estimate."

"Greg and his Service Professor team did a great job for me again! The 1st week of this year they installed a whole home generator. The a week after that my service went out in my barn--during 0 degree days. Greg and his team(many great guys) came out and got heat to my water troughs (frozen water and equine don't bode well). Then when it got a little warmer they came and set up electricity for my horse and toy barn. Now just waiting on Consumer's to set a new pole to see how it works. But the temp set up is keeping my troughs thawed and my fence working. Thanks guys They even made my mare a honorary Service Professor, but she just horsed around on the job!"