Potbelly

"Me and my brother came from Atlanta and walked into multiple restaurants but none of the service was like this potbelly's service!!!! Justin is the ultimate manager/employee!! Super genuine and professional!!!! Made my day!!! And remy makes a great sandwich!!!"

"Got to try potbelly for the first time today as a large work/lunch order. The food was pretty good, kind of like fancy subway. They forgot several items so that was a bummer bc it was lunch time… flavors were good though so would definitely try again. At least they remembered the pickle… looking at your jimmy johns!"

"Food was delicious. Service was quick. The atmosphere was nice. The reason a star was removed was because we were told they wouldn't open the bathroom for our granddaughter until we had paid. In the meantime, a crowd of people who were not eating at Potbelly lined up at the bathroom door while our granddaughter was waiting painfully."

"Listen, I have visited this potbelly location PLENTY of times and have never had an experience like today. I placed an online order at 12:30pm to be picked up at 1:15pm. I walked in at 1:25pm because this location is notoriously busy during the lunch hours, so I figured my meal wouldn’t be ready for 5-10 minutes after the app said it would be. I was extremely wrong. I sat there waiting for my food, along with 6-7 other people who were also waiting for their online orders for 45+ minutes. Meanwhile, we’re watching people walk up to the line, get their food immediately, and walk out. The point of online ordering is completely missed and irrelevant when you end up waiting triple the time you would’ve to just order in person. At a certain point, if the store is THAT busy, just CUT OFF online orders! Not only did I wait 45 minutes for the food, but another customer who was waiting ended up going into the line to ask about her online order and got loudly berated by one of the managers of the store. This manager was yelling at her for about 2-3 minutes for asking about the status of her order and complaining about the wait time. At no point was that customer overtly loud or obnoxious, but the manager sure as hell was. It was absolutely ridiculous and uncalled for, especially when those 2-3 minutes could’ve been used to make the customers (and other customers) food that we were all waiting for. This experience has been absolutely horrible. I will never be ordering from this potbelly again, even though it’s been a staple in the past, I’ve seen too much foolishness from the employees at this location and while the long wait times are not a deal breaker, the disgusting behavior from employees is. Do better."