Henry Ford Pharmacy - Ford Road

"The guy at the drop off window rolled his eyes at me. He seems to be angry at the world. He takes it out on the patients. If you can't have a caring attitude don't work with sick people. They need to fix the glass door I've seen to many people stumble trying to get in or out of the pharmacy 1 star is a generous"

"Update - this continues to be the WORST pharmacy with the worst staff!. No compassion , no professionalism, no accountability starting from the pharmacist and all the way to the person cashing you out! It is truly a burden and a frustrating experience dealing with them. If they hate their job this much, why do they continue working and interfacing with patients!!! Do they not realize people coming to them are ill and in need of support? Is @Henry Ford system looking at these reviews? Who is held responsible and accountable? Please, please, please review and address the lack of compassion, the lack of professionalism, and dishonesty at this pharmacy at ALL levels!! It is a disgrace to have to witness this from a facility associated with a Trusted name. Please do something!!!"

"I must say everytime I have to go to this pharmacy to pick up medication for my mother, Dearborn at Auto drive. I'm always told that her medication has not been filled when I've just called their prior maybe not even a couple of hours, they look for a second and then they say is not there and then when they really look it's there. If it wasn't for the need of me picking up medication for my mother I would not go to this location."

"Wouldn’t go here if they had my last script in town. Very nasty rude staff. Pharmacist named Mallory has a really nast attitude and walks around yelling things like BABYMAMA BABYDADDY. Looks unprofessional from head to toe, as if she just rolled out of bed and won’t stop smacking on gum when speaking . not sure why I would trust anyone who just woke up to fill my scripts. I wouldn’t recommend at all."

"I get all of my kids prescriptions from Henry Ford Pharmacy. They always have everything in stock, and if some reason they do not. They have it the next day. I use to go to two of the big box pharmacies and if they didn’t have one of the medications in stock we would have to wait a week to get them in. My kids can’t wait a week for their medication. The staff is extremely helpful. Whenever I have questions they go over and above to answer them. They even helped me find a special pharmacy that mixed medication to help fill my grandmothers prescriptions. They are great!"