Paddle TC

"Update: Don’t go here. Terrible, terrible experience with Paddle TC. My son and his fiancé rented paddle boards for an hour. It was a mildly windy day, with a mild Southern breeze. My son and his fiancé got out in the bay but the wind and waves kept pushing them further and further from the shore. After about 30 minutes, when they should have been returning, we could not see them on the bay. The guys at Paddle TC said they could see them, and they were “fine.” They even told my wife to “chill.” Needless to say, my son and his fiancé were NOT fine and the guys at Paddle TC had lost track of them and were looking at the wrong couple. They had been blown further out in the bay and could NOT get back in. We called 911, and the good folks there, Traverse City Police Department, and Traverse City Fire Department helped us locate our son and his fiancé. They had been blown out by the wind, couldn’t get back to shore, and were picked up by a boat that they waved down. The TC Fire Chief said the conditions on the bay were deceiving. Paddle TC was of NO help! The guys who worked there had NO clue of the conditions on the bay and made NO effort whatsoever to help us locate them. Our son and his fiancé were in distress and needed help! They did NOTHING but tell us to “chill.” We will never, ever in a 1,000 years rent from Paddle TC again. Their uncaring, nonchalant, condensing attitude toward me and my wife during this ordeal was sad. They could have cared less what about what was going on. If I could give 0 stars, I would. Please do not trust Paddle TC. They do not know anything about bay conditions and do not help if you need it."

"Seamless, great experience!! Booked online, and got a confirmation call in the morning. Arrived and Levi was very pleasant and knowledgeable. Biked first then kayaked back. Got a little delayed and Levi was once again super kind and understanding, he and Burke were both busy helping guests and working hard, but remained extremely personable and professional!! Highly recommend!!"

"My bestie and I came to Traverse City for a quick vacay before school starts up again. We didn’t know what to do and came across Paddle TC. THIS WAS AMAZING!!!! The customer service is amazing, the owner Jeff Bensley makes an effort to make each of his customers feel right at home and ensure they’re having a great time. We got to paddle board the entire lake it felt like. it was my first time paddle boarding and ive never felt so at peace in my life (other than me falling in). 100000% RECCOMEND, what are yall waiting for?!"

"SO MUCH FUN! This was my first kayaking experience and Levi was the best. He was very polite and friendly; he gave some pointers for getting around and also some good local knowledge. A must do experience."