LMCU 5701 28th Street Southeast, Grand Rapids, MI 49546

"Jeff Timmer always goes the extra mile for my real estate clients who need a mortgage. He's always been easy to work with and has been my trusted go-to lender for several years."

"Jeff, the loan officer, is top-notch! He really stands out because he does way more than expected. He's super knowledgeable about money stuff in real estate deals and always keeps everyone updated. He works hard to find the best loan options and solve any problems that pop up really quickly. He makes buying a home easier and better for everyone involved. Totally someone I'd recommend without hesitation!"

"The tellers in this branch are amazing, and do a great job. I made an appointment with the mortgage loan officer for knowledge on how to obtain a loan, and see what I needed to do to make it possible. The service in this department is awful. Jeff, who I met with, could not of been more disappointing. I walked in and there was a google search of my last name pulled up on his second computer. Not my actual credit report, or nothing regarding my finances. He didn’t take the time to go over any personal details just gave the basic common sense that I could find on google. That was completely a waste of my time and pretty offensive."

"Anna, from 28th, Grand Rapids, did an outstanding job securing my car loan. She pushed through things efficiently and expeditiously; she's an asset to LMCU."

"Had to go in because I had fraud done against my debit account. Losing $100 to Lyft rides for someone in San Francisco while I was working yesterday. Everything was fine until they forgot about me while they printed my card and looked at me while I sat there waiting for my card for 45 minutes. I was awkwardly looking at the woman who originally helped me for a long time. I was technically working so I called my boss and he suggested I go through the line again. Now I'm waiting behind 5 people in line still awkwardly looking. I'm 6'5",. It's pretty easy to notice me akwardly looking at you. I go through the entire line! Then I noticed a gentleman who came in about 10 minutes ago getting his card... I was upset. Then I was further pushed when the blonde woman with glasses sarcastically told me "thank you for waiting inline". I think she did it because she saw I was upset. I entered at 3:10 left at 4:05. Boss gave me the rest of the day off when I told what happened. Please respect our time! I don't care if you guys need to work and move slow but please don't just waste my time needlessly. Talk about feeling unwanted and unremarkable!"