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Lancaster Hills
29235 Lancaster Drive, Southfield, Michigan, United States
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About the Lancaster Hills
Lancaster Hills is a prestigious real estate agency located at 29235 Lancaster Drive in Southfield, Michigan, United States. Conveniently situated in a quiet and secluded area, this community offers spacious 2 and 3-bedroom apartments with upgraded flooring, open floor plans, and walk-in closets. Lancaster Hills provides unmatched livability and amenities, making it the perfect place to call home in Southfield.
Photos of Lancaster Hills
29235 Lancaster Dr, Southfield, MI 48034, United States
Opening hours of Lancaster Hills
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Lancaster Hills
"So far its a great community. Emilie is very responsive. Maintenance team works on the issue in a timely manner. The young lady who is the leasing agent, however, lacks customer service skills. Shes not very knowledgeable. She acts as if you are a inconvenience. It very clean community. The unit has Extremely low water pressure. It takes about an hour to half fill the tub. Outer door lock to apt very difficult to use key. Extremely low dim lighting inside units but very bright in common areas ."
"Just moved in this weekend and I must say Emelie was amazing helping me and answering all of my questions through the process!! My move was nothing but smooth and peaceful. On top of that, this beautiful apartment I get to call HOME! No issues whatsoever, great customer service, great quality and GORGEOUS/SPACIOUS apartment! Well up kept !"
"The worst place I ever lived maintenance is horrible 6 months of a tub that wasn’t working but rent 1800, the leasing office staff horrible Aurora the property manager at the will disclose your personal information with neighbors. My neighbor has 10 people living in one apartment, Ashlin completely isn’t fit for the job and will give you excuses of why your work order hasn’t been fixed for months, they tried to steal my car and two weeks after I moved in my neighbor windows got busted out her car, and again if u need something fixed expect 2 to 4 months at least. Aurora is very unprofessional very rude horrible disposition. So if you like neighbors that tell every 5 minutes or your car broke into with rude staff this is the place for you, Aurora discussing personal information is a violation, the new property manager Emily disposition is rude, everyone isn’t meant to work with the public"
"The apartment itself and the community are very nice. However the leasing office staff has provided the worst service I have ever experienced. I moved in to Lancaster Hills on 6/3/2023 to an apartment that was not fully prepared for move in. The following day I informed Aurora the property manager of the issues. Majority of the issues were handled within the week, however our microwave to this day is still broken (over 120 days). We call, no one picks up the phone. We email, get very late responses with false promises. Even when I try to go into the office 9/10 times the door is locked at 4:30pm when their website clearly states they are open until 6. On top of the microwave issue, our AC broke down for 20+ days in the middle of August, the situation was handled terribly. At one point I was told that they thought it had been fixed, when I had been calling and emailing all week with no response. For the poor handled situation we were promised a credit for our rent. That was at the end of August and now it being October I still have not received it. I love the apartment, but the service provided is terrible."
"Only have lived here a short time but so far it’s been great. Some things I want to point out since living here that are great and better compared to other places I’ve lived are maintenance and management. Rodney was awesome and got to my apartment super quickly when my garbage disposal was acting up. Whenever I have questions or concerns Aurora and Ashlin always have the answers. I thank them all for their professionalism and top-notch care for their tenants!!"
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