Walgreens Pharmacy

"I DREAD calling this place to get my prescriptions refilled, every month. Last month, my prescription was out so I was told to call back in a few days when the "truck showed up". Called just to find out it didn't arrive on that truck load. Two truck loads later(they arrive every 4 days I was told by the staff) I got a call stating my prescription was ready. I got home and opened the container and it was the WRONG prescription!!! When I called to notify them, the pharmacists KNEW this, intentionally filling it with a different version and using the original label on the container. They do not care about their customers, the staff in pharmacy are RUDE, disrespectful, and unknowledgeable. I don't think they were taught to LEAVE THEIR PROBLEMS at home. I can't believe this place still has customers. I usually have a high patience level, but the trust is gone with this place. You never know what you're going to get on the other line. I finally made the move to Martins in Stevensville and couldn't be happier."

"I used to go to this Walgreens pharmacy all the time and they were awesome up until covid hit and they cut thier hours to almost being never open. Something has definitely changed for the worse in this store and it seems like they set their hours so they are the most inconvenient as possible for customers. I tried to refil a prescription that i was alerted was ready from this store at 7pm last night. I arrived at the store at 7:15pm, when the pharmacy posts that it closes at 8pm. When I walked in, the gates were closed at the pharmacy and no one in the store had any idea where the pharmacist went. "She must've just left" was the excuse I was given by staff who said they had no idea where the pharmacist was. This staff member also told me that she was alone working so she didn't have to call anyone to answer for why the pharmacy was closed. That was until her coworker walked up and she backtracked telling me that she forgot she wasn't working alone. Whatever. When I asked the clerk, she was already explaining to a lady in crutches who desperately needed her medications, why the pharmacy was already closed almost an hour earlier than posted and that she would have to hobble back to her car and drive another 15 minutes in pain to wait for hours for her screwed up prescriptions to be resent to the St. Joe store because the Stevensville pharmacist "just left". She was in tears telling the clerk that she was in so much pain and just made it to the Stevensville store. No one cared and they all just shrugged her off. I then asked the clerk if they usually let the pharmacy close early because this happens regularly at this location only, and the clerk told me that they are having a lot of trouble with the staff in the pharmacy and that the pharmacist just leaves when she wants. Whenever she wants?? Because of this, I had to go to a different store and call my doctor's after hours call in service to have them resend the script to the other location to have to wait almost 3 hours all because the pharmacist on John Beers can't get her stuff together and finish a shift. So did the lady in crutches and everyone else who walked through those doors expecting the darn pharmacy to be open. Our community does not have a lot of late evening pharmacy options and we rely on this store to come through and honor their posted hours, but apparently this is proving to be too much of a challenge for this store. In the past year alone, they have changed their hours 2-3 times so that they are more and more inconvenient for customers. It truly appears that they do not want any customers in thier pharmacy and that they are slowly trying to close it totally and drive people away. If this is the case, they are being very successful in turning people away from this horrible mess. When the staff at the John Beers location is telling me that the Pharmacy in St. Joe is "reliable", that is definitely a sign to stay the heck away from this store. And last, the kicker for me was when I went to the second location and all the good staff from the John Beers location had transferred to the St. Joe location due to all the problems they were experiencing at the Stevensville store. That was it for me. I highly recommend that you all avoid this location for your meds. Every time I've been to the Stevensville pharmacy, I get treated like garbage and i have no intention on returning to that store for this reason. Whatever is going on has made every good staff member at this store leave, including an amazing male pharmacist who had been there for years, knew eveyone and went out of his way to make it a nice place for staff and customers. Whoever screwed this store up needs to be ousted ASAP. Avoid the John Beers Pharmacy if you want your medications to be filled on time, and be open when they say they will. They are absolutely horrible at this point and should be avoided. Another good store bites the dust."

"Don't expect to be able to get your scripts when you think you should be able to. They may or may not be open, regardless of what the hours on the sign say."

"Update: The Walgreens Pharmacy Stevensville on John Beers is a joke. They lack professionalism, courtesy, manners and experienced individuals. They need to fire everyone and start over. I DO NOT RECOMMEND THIS WALGREENS!!!!! They will rob you of your time and money. Ill drive out of my way and inconvenience myself before I do business with these unprofessional nit wits. I ran into a friend who had a Covid test appointment at Stevensville Walgreens on John Beers Rd. She was confused about the protocol to get the test. The information she had was a vague email of her appointment and few instructions. She did not have a car and the email said to call pharmacy upon arriving for further instructions. She arrived a few minutes early of her appointment. She dialed pharmacy number and received automated message and was put on hold for 35 minutes without a person coming on the line. I offered to inquire at pharmacy and relay that friend was there for appointment. At this point she was well over her appointment time by 40 minutes. I told young girl behind pharmacy counter that my friend was here etc etc. Right away she had an attitude. She went to talk with a pharmacist about situation and I could hear them whispering. Soon after a pharmacist or tech late 20s girl about 5' 1" with short hair blonde hair and glasses came out with a scowl and rude attitude and remarks. I was told that people who are there for tests are not to come in store or in contact with the staff. I was neither but she continued with her rudeness if front of other customers to boot.. I told her it's not for me and it's for a friend whose been on hold for the pharmacy going on 40 minutes now. The lady with the scowl and rude attitude told me that since she is now late for her appointment that she'd have to reschedule. I reminded her she was on time and been on hold for the pharmacy. She said that's to bad and can't you see we are busy. So busy there were 3 people in line myself included and 2 cars in drive thru so not that damn busy. Then the pharmacist started to insult me as to which I cut her off. She's supposed to be a professional in her field. Well then she should act accordingly. I will be contacting her superior to voice my concerns."

"Always seem to be running behind on prescriptions and sometimes are too busy to fill until the day I am out of something. The store part is fine."