Saddle Creek Apartments 43398 Citation, Novi, MI 48375

"Julian did a wonderful job showing us what the apartment complex had to offer! It's a very nice place!"

"Excellent support from the management staff.I would like to highlight the great support received from Leasing Consultant, Julian Canty.Julian is very compassionate and a down to earth person and always shares a positive and friendly environment."

"I do Not recommend Saddle creek They do not take care of the property in the winter. we have to get our own salt and shovel. The apartments are not move in ready they are dirty. The manager will hide in her office when something is wrong. The rent goes up by a few hundred when it's time to renew your lease. The water is leaking through the walls causing mold and all we got was a email apologizing. Don't forget building 1-10 are on a different power grid and lose power if the wind blows hard. If something breaks in your apartment it takes weeks to get it fixed"

"My sister and I went and toured an apartment today, such a beautiful atmosphere! Very nice and homey throughout the complex, Julian I believe the office manager was SO polite and very welcoming and transparent throughout the process. Julian deserves a 10 star review! Seems like a nice place to live."

"I lived here for about two and a half years and absolutely regretted it. I wouldn’t wish this overpriced, horrible, unsafe, disgusting place on anyone! -I would often feel unsafe in this apartment. My boyfriends car was broken into and there are car break-ins all the time. Our front door handle would often come loose, at one point it completely came off, and anyone could easily enter. This was after they “fixed” the doorknob. The window and patio locks seem to constantly break after they are “fixed.” We’ve also asked maintenance SEVERAL TIMES to call before they enter and they still do not listen. I once was getting in the shower and I had to scream to maintenance to give me a moment because he just walked right in. I was not happy and I was uncomfortable. -When we first moved in, the dryer was not connected and collected lint throughout laundry area and bathroom. They “fixed” it with using what looked to be tape and tinfoil. We still would often have lint everywhere. Fire hazard much?! -Once we were living here for about a year and a half, we found out the hard way that our water heater hadn’t been replaced since 2004, and it ended up leaking from the top very heavily, and flooded our kitchen and to our bathroom. We had to call emergency maintenance in the middle of the night and get our water heater replaced. The water was very poorly cleaned and we had to finish the job ourselves. They often do ‘preventative maintenance’ but I’m not sure what they’re trying to prevent. -A spot in my apartment bedroom flooded SEVEN TIMES before they could finally figure out the issue. One time when it flooded, it took maintenance days to come and clean up the water because it was the weekend. Once they cleaned it, I asked maintenance if they could lift up the carpet to ensure there was no mold because it was wet for days, and they looked at me like I was crazy, laughed at me and even seemed angry at the request, and REFUSED to check. -When we first moved in the apartment, it was disgusting. Dead bugs and spiderwebs everywhere, dusty, food stains on counters, and stains in shower. We had moving people coming that day so we had to clean it ourselves. We expected to move into a clean apartment. -Loose rusty nails and a screw were exposed in the pool and on the pool deck. Not very safe considering most people walk barefoot there. -Bathtub and bathroom sink clog all the time and they fix it every time, but there’s obviously a deeper issue because they’ve had to fix it at least 8-10 times in our two year stay. I always made sure little to no hair would go down the drains. -These apartments have very hard water and you can tell by the rust in shower drain, spots on your dishes, and the FLOATIES in your drinking water. -They painted over hair in the bathroom and the paint throughout apartment is always chipping off. -Once maintenance “fixes” your problems, they always leave a mess I have to clean up. -Closet and storage shelving have both broken on me. -Handles on drawers in kitchen and bathroom are always falling off or coming lose. I can’t believe how much they’re trying to charge people for less than 800sq ft for a one bedroom! Almost $1,500 a month and nothing is included. If they want to charge this much, they need to make some SERIOUS improvements."