Verizon 3351 West Shore Drive, Holland, MI 49424

"Thank you Cassidy!! I arrived so frustrated with Verizon phone/on line contact. Cassidy was very helpful and beyond that- patient!! I bought exactly what I needed."

"A huge shoutout to Alex!! Alex was the best! He was so so patient with my mom (and me) today. My mom needed the info from her Android transferred to her iPhone 14. He spent 2 hours with us. We won’t hesitate to come back here as the customer service rocks! In fact, all the employees we interacted with today were so friendly."

"Ruined a Christmas gift to our son! Purchased a iPhone 15 for Xmas and Verizon shut off his cellular on his current phone and switched to his new phone still wrapped under the tree! When I called Verizon to get it switched back they told me that he needs to shutoff his old phone before they can do the switch! So if I do that he will know! Thanks Verizon for doing something without our consent!"

"Excellent Customer Service at this location.! Every employee knew what to do, how to do it and it a timely matter.! Cassidy was so helpful.! Keep up the good work y’all.!"

"Thank you to Keith at the Washington St. store for meeting all of our Verizon needs! Keith was so knowledgeable with helping us find the best plan that worked for our family. He was efficient as well as the best at multitasking. In addition, as he was assisting us, he welcomed customers as they entered the store and acknowledged those who were leaving. This speaks to his appreciation of his customers, which is lacking in todays world. Thank you Keith! Keep up the great work!"