Marquette GMC
About the Business
Marquette GMC is a premier car dealership located at 919 West Baraga Avenue in Marquette, Michigan. As a trusted GMC dealer, we offer a wide selection of new and used vehicles for customers to choose from. Our knowledgeable sales team is dedicated to helping customers find the perfect vehicle to suit their needs and budget. In addition to our extensive inventory, we also provide top-notch customer service and automotive maintenance services. Visit Marquette GMC today to experience the quality and excellence that sets us apart from other car dealerships in the area.
Location & Phone number
919 W Baraga Ave, Marquette, MI 49855, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"Was browsing for cars online and instantly fell in love with one of the jeeps they had on the lot. Went same day to test drive it, and Charlie was the first person I ran into. He was incredibly helpful, and made sure it was the right car for me. He followed up a few days later to see how it was going, and checks in to see how the jeep and I are doing. 10/10 would buy from again."
"Our experience with our dealership is always friendly and professional from scheduling the appointment to greeting us and chatting with us when we are there. The service department is exceptional! They understand what needs to be done and explain things to us. The work is done efficiently and expertly. We have been customers for many years and will continue to go there for fine service and for purchasing vehicles with their fantastic sales team!"
"Our salesman David was fantastic to work with. Having a dealership that had no pressure to purchase is always appreciated. He was very friendly, personable and very knowledgeable. Everyone in the sales team, service dept, financing, cashier, body work was full of smiles and good attitudes. Keep being awesome and thank you for making our purchase such an easy process."
"I can't say enough good things about my experience at the dealership! David was incredibly helpful making the process of getting my new car easy as possible! He answered all my questions, walked me through everything, and made sure I was comfortable with my purchase. Highly recommend David and the team!"
"Liars. Cheats. Buyers beware! If you still want to buy a car from Marthaler after you read this review, bring your own mechanic to give it the once over before you give them a dime! I purchased a used car for my daughter just shy of a year ago. She’s a single mother of two, and her son has a rare genetic disorder which has left him disabled. I wanted to find her a reliable, safe car with a little cargo space for trips to medical appointments and therapy visits etc. I found a used Cadillac suv that fit the bill. The salesman disclosed that it needed a few repairs, but they would do the work for no further cost. I was satisfied with the offer and paid the $9000.00 plus dollars in cash. Fast forward one year - my how things have changed! My daughter brought the car in for service, where they informed her that it needed new tires, but, the frame was so rusted that it was no longer safe to drive and she probably should “scrap it”. What? Scrap it?! So, after she broke the news to me, I immediately made contact with one of the managers. He informed me that she had put several miles on it, and it had been a long winter with salty roads. This is why the frame is unsafe after one year. He pretty much told me it’s my fault for buying an older used car. And, if my daughter hadn’t driven it so much, and we hadn’t had such a long salty winter, it wouldn’t have rusted through. So, I’m to believe it was perfectly fine last June, but after one winter, it’s now in need of scrapping? Well, I think they knew the frame was marginal last year, and sold it to me anyway. I think they were more interested in making a buck than the safety of my daughter and her children. I admit I don’t know much about cars. And, maybe I was gullible for trusting these thieves when they said that the car would suit my needs and the needs of my daughter, and that it was inspected and safe. I doubt they’ll do anything to make us whole on this, but hopefully this review will warn off other buyers. And, thank god I was able to pay cash. Can you imagine having to continue making payments on a car that resides in the scrap yard?I am furious, but all I can hope for at this point, is that people will shy away from this business, and their questionable ethics. Update: we brought the car in for a second opinion. The mechanic assured us that there was no way the damage was from one winter, and that, in his opinion, there was no way the dealership wasn’t aware that the safety of the car was in question. - The saga continues… The sales manager never returned his calls, and the general manager did little to help us. We did receive $425.00 from the junk yard. So we only lost $9,575.00 dollars when we scrapped the car we only owned for 11 months. I’ll say it again, buyer beware. Shady dealings are afoot at Marquette GMC."
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