FedEx Ground

"Driver's are always being changed so they don't get to know the routes. They put boxes God knows where."

"I Worked here. Quit because the manager makes examples out of disabled people who get harassed."

"If I have a choice in the future I will NOT use FedEx. We purchased a trampoline about 1 ½ weeks ago. It was delivered to the wrong address - 40 minutes away - on 12/5/2023. I, along with the person who received our package reported this. I was told it would be picked up from the incorrect address by 6 o'clock pm on 12/5, it was not. We have been in contact with the recipient since 12/5, he/she informed us that the package was set to be picked up yesterday, 12/6. Again, it was not. Fast forward to this morning 12/7, the person who has the package at their house still, contacted my husband and told him that FedEx refused to take the package with them because it's too heavy. I understand to an extent, it's a 75 pound box, but this is also YOUR job. YOU work for the delivery service. YOU or another driver delivered it to the WRONG house. So now after work I'll be making the 40 minute drive to go and pick up said package because the drivers at FedEx are either too lazy or too incompetent to do their job correctly. This problem wasn't originally any driver's fault, it starts with who loaded the truck and put our package on the wrong truck, the driver is now making it their problem with refusal to complete their job. The person that received our package didn't receive theirs, because obviously they got ours, and the driver that stopped at our house on the evening of 12/5 probably realized he had their package. Because guess what? HE DIDN'T DELIVER IT BECAUSE IT WAS THE WRONG ADDRESS. Do better FedEx."

"The team at this location don’t get a whole lot of respect. You can drop off (pre-labeled) and pick up ground packages and the employee (Shawn) that you deal with is exceptionally friendly and helpful. Yes, FedEx Ground lets you down occasionally, but the folks at this location have been nothing but top-notch."

"From now on if I do t have an emergency to ship FedEx will never get my business because delivery person walk across my yard and I ask her before in the past to no avail did she respect my lawn AFTER SO SHE WALKED cross after I ask on this last delivery and she got angry and dropped a big size package and left it laying up against my tree and got in her truck and stared to pull off so I picked up a stone a threw it towards the truck and made no contact she must have reported it to her boss and no they won't deliver to my house in my name but they still deliver for everyone else still now I have to go and pick up my delivery so I'm getting consequences for my action to stop her to finish her job so I won't b using them at all"