FedEx Ground

"If i have a package coming through this facility i can count on it being late or damaged. They dont care about who they hire so your package will be treated terribly and with no sense of urgency. Currently waiting on a "weather" delayed package for 4 days, its 20 minutes away and I've had 2 fedex trucks drive by my house since it arrived and i could make the drive in a honda civic, but somehow my package just couldn't make it on one of those vans."

"Called the 1800 number about a driver driving through my whole back yard and about running over my goats instead of backing out the driveway and was told that “my complaint was filed and if they had any questions for me, they would call me..” they need to have a better customer system for complaints because this is not acceptable. People have SEPTICS in their yards amongst the other expensive things that could be torn up. We spent over 1k tilling that area this summer that this driver tore up for nooo reason. It’s not even a part of my driveway. Pictures are posted for reference"

"Pathetic. Took time off of work after receiving update that my package would be delivered a day early. Package showed as having left the South Bend facility at 6:04 am and was "Out for Delivery", with estimated delivery between 11:40am - 3:40pm. By 4:30 still nothing, and then I received a delivery update telling me that my "Delivery has been delayed due to weather". This is a blatant outright lie, as the weather ALL DAY was clear, with ZERO PRECIPITATION within 60 miles of South Bend!! Sadly, this is not the first time I've had issues with FedEx packages coming out of South Bend - it appears to be their Standard Operating Procedure."

"Had a package "delivered" this week. It never showed up, they left clear evidence of theft by the 3rd party delivery driver. Fake time stamp, fake picture, blurry, and close up of the package. I see someone else also had this same issue. I gotna refund from the shipper thankfully. Go figure south bend, bunch of crooked lazy people who's never worked hard in their life, stealing from folks who work their butts off for what they got."

"Keeps delivering our packages to neighbor’s house. They deliberately change the address on the package despite the shipping label having the correct address. Driver scans the new label with the wrong address and delivers it wherever that says. One package even had detailed instructions and a google map of our house location on it and it was still delivered wrong. No one at FedEx can answer why they are changing the address on our packages. No other delivery service has issues finding our house. I try to never use them but can’t choose a different service for certain deliveries. FedEx Delivery manager never works so I can’t even reroute the package to a FedEx hub so I can pick it up."