The UPS Store

"Asked for a receipt so I could track my order. Lady became visibly frustrated and slammed her mouse. Her attitude was ridiculous for such a simple request."

"The staff in the Cadillac office are absolutely amazing. Every single time I've been in there, I've been met with a smile; friendliness, professionalism, and patience. I know this is an extremely busy and hectic time of year. I called there yesterday right in the middle of the craziness, and not only did they take the time to answer my questions, but they did so courteously. I've recently been dealing with my mother being quite sick, and it's been extremely stressful. You never know what someone is going through, and a small kindness can go a long way. It sure did for me. Thank you so much, UPS staff."

"By far, the best UPS Store I have ever used. The staff are helpful and courteous and always know their stuff. I make the extra effort to always go to this store now. Can't beat their customer service."

"One particular lady running this store (you know who you are) is always so rude and condescending. Don’t even think about questioning her unless you don’t mind her making you feel like the stupid one. I get everyone has a bad day from time to time but her bad days are all the time. Kindness matters people!"

"I have to go in here all the time to drop off packages for my business, as well as for Amazon returns. The staff is always friendly and helpful! Even when there is a long line, they are smiling the whole time and making sure everyone gets taken care of!"