Jimmy John's

"Food is good service is good I guess I'm behind on the times. I feel they are just a little pricey."

"I work in Laporte, a 5-6 minute drive from the front door of this place. I’ve had to stop ordering from here because it takes nearly an hour to get delivered. By this time my lunch break has passed and I have had to either eat somewhere else spending more money or wait until after work to eat my jimmy johns. Getting delivery from here is an absolute joke. I have never had this issue at any other Jimmy Johns location."

"Have ordered delivery from this establishment several times. I am literally two minutes away. I drove there several times to see how long it takes have never received an order in less than 40 minutes. This is unheard of in the town where I live. If eating in, we order at the register and by the time I make it down to the end of the counter my food is done in Valpo, & if I order delivery ON THE OTHER SIDE OF TOWN, it’s to my home within 12-14 minutes! I work in Laporte and this is just a terribly inefficient establishment. Shocking! The delivery drivers wait to stock pile orders for THEIR convenience, not the customers."

"Seriously irritated! The last few times we've ordered, they've delivered MOST of our order. It usually is a cookie or a pickle or a drink missing. Not a huge deal. I've never even called to correct it. But, tonight I ordered food for the whole family. Pretty costly at almost $55. We received our order and ALL of the sandwiches barely had ANYTHING on them. I'll attach the picture of my Club Lulu. One piece of turkey and 2 strips of bacon and not much else. Out of 4 sandwiches, they were all prepared the same way. Apparently, this is the common standard now? At $10+ per sandwich, I expected more. Plus, we are missing ALL the pickles and 2 cookies. With all these issues, I actually called to complain. The 1st "kid" I spoke with apologized and assured me they would resend the order. 10 minutes later, I receive a phone call from the "manager" (clearly another kid), to let me know that they've reviewed the camera footage and they're confident that we received everything except a "couple" pickles... I tried to explain that yes, we received the order (minus 4 pickles and 2 cookies), but that didn't change the fact that our sandwiches were mainly BREAD. I even told this "man" that I unfortunately tested positive for COVID today and this was supposed to be dinner for my family. He clearly didn't care and had no intentions on helping to fix the problem. So... now I have hungry teenagers that want something else and considering that I can't go anywhere right now, I'll have to order ANOTHER delivery. Thanks for showing your true consideration towards your customers! Nice job LaPorte Jimmy John's. Quite the disappointment. I'll be contacting the corporate office during business hours tomorrow. (After I had to Google the phone number because they refused to give it to me on the phone.)"