Mattress Firm Troy Marketplace

"A very good experience. I was greeted promptly and when I indicated I wanted to do some shopping on my own first Ken was very polite and let me do my own thing without following or pushing like other mattress stores I'd been to. I did not feel rushed or pressured and ended up finding a mattress I liked in my price range. He was knowledgeable when I had questions and helpful when I asked for recommendations on mattress covers. I would recommend this store and will be coming here again if needed in the future."

"Dave was great! I saved a bunch of money and got to add on two other products for a steal! He was not only nice but very informative and attentive, even with being the only worker in the story and another couple shopping while I was there! Will definitely recommend to family and friends!"

"My husband and I purchased a replacement Purple mattress at this location on 1-3-2024. Our salesman, Jay, and his Branch Mgr could not have been more helpful and courteous in helping us with the mattress selection. They were knowledgeable, helpful and friendly without the usual salesman “ pressure”. We never felt rushed or pressured to purchase. We hope Mattress Firm appreciates what valuable assets Jay and Dave are to the company."

"Dave was excellent to work with. We immediately felt welcome and respected despite being inexperienced first-time buyers. Love our Stearns & Foster mattress. After purchase, we needed assistance changing delivery dates, and Dave handled it on our behalf seamlessly."

"Dave was very helpful. He answered dozens of our questions so that we could make the correct decision about a mattress and box springs. He patiently answered the questions which continued well past closing time. He is very knowledgeable about all the products we asked about. He explained the pros and cons of the mattress features, cost, and durability. We were very impressed with Dave and will be back in the future for our bedding needs."