DXRACER USA LLC 9177 East Michigan 36, Whitmore Lake, MI 48189
About the Business
DXRACER USA LLC is a renowned furniture store located at 9177 East Michigan 36, Whitmore Lake, Michigan. Specializing in high-quality gaming chairs, office chairs, and other home goods, DXRACER offers a wide range of stylish and ergonomic furniture options to enhance your home or office space. Visit our store to browse our selection and experience the comfort and quality that DXRACER is known for.
Photos
Location & Phone number
9177 E Michigan 36, Whitmore Lake, MI 48189, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"You guys have been unable to deliver my package, yet have the audacity to charge mee freight costs. What a piss poor customer treatment."
"Bought our son a gaming chair here over two years ago (2021). He has been using the chair non-stop for both studying and gaming in his dorm room/apartment. It has held up well, and he loves it. The experience in the showroom was great. They let our son try out a bunch of different chairs and take his time making a decision. He went in thinking he wanted a different model, but after trying a bunch out, he found a better fit. Just be sure to call ahead to make sure someone will be available at the showroom when you want to visit. It's a small operation, but they are very helpful."
"The price is worth it. A chair I bought for $400 lasted 9 years and still going. Though the leather is now peeling away and the armrests are broken. It's still in pretty reasonable condition considering I used it 7+ hours per day for 9 years."
"First, if only possible I will rate this company and their products with ZERO stars, but I need to give 1. I have their AIR mesh chair for 7 months now. Yesterday bottom part start ripping a part so I contacted support with my order number, I took and sent some pictures, explained what happened. All this to hear that my issue is not covered under warranty and now my $500 chair is garbage. DO NOT BUY NOTHING FROM THEM !!! Cheap mesh cracked after 7 months !! My previous $200 mesh chair from amazon didn't have any issues for 3 years, only reason I got this one was a upgrade to better more comfy chair ! Don't let them charge you $500 for product that is not even worth $200 !!! DO NOT BUY NOTHING FROM THEM !"
"I love the chair I bought but I could feel the bracket under the cushion after a year. Contacted DX and was told since it's a year later it can't be manufacturer defect-I'm 135lbs and the $400 chair only made it a year. While I love it, I'll be buying another brand for that price. Any knockoff chair on the market can last a year without hurting my wallet that much. Update: I didn't send pictures in because I knew it was a lost cause after the way I was spoken to. I said I could feel metal when I sit and the response was "can you send a picture". Of what? Looks like a God damn chair. Glad I've gotten something new."
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