Lovesac 3070 Washtenaw Avenue, Ann Arbor, MI 48104

"LoveSac Review: Helpful People, Comfy Furniture, Just a Bit Too Big for Us (4 stars) I had a really positive experience with LoveSac overall, despite not ending up buying any furniture. The staff was incredibly friendly and helpful, taking the time to answer all my questions and explain the various options available. They even let me sink into different Sactionals and Sacs to get a feel for the comfort level. The furniture itself was undeniably **super comfortable**. The plush fill and unique modular design seemed perfect for lounging and creating a truly unique living space. I loved the idea of easily reconfiguring the pieces to fit different needs and occasions. However, in the end, **the sheer size of the Sactionals was just too much for my space**. While the store had various configurations on display, it's hard to truly visualize how it would fit in your own home until you have it there. Unfortunately, for me, even the smallest configurations felt overwhelming in my living room. Despite not making a purchase, I still wanted to leave a positive review because of the fantastic customer service and truly comfortable furniture. If you have the space for it, LoveSac could be a great option for creating a cozy and personalized living area. Just be sure to **carefully measure your space and consider different configurations** before you buy. **Pros:** * **Amazingly friendly and helpful staff** * **Incredibly comfortable furniture** * **Unique modular design for ultimate flexibility** * **Wide variety of fabrics and colors to choose from** **Cons:** * **Furniture can be quite large, so be sure to measure your space carefully** * **Price can be high, especially for larger configurations** I hope this review is helpful!"

"I don’t feel like my rep was knowledgeable because of the errors she made and I also didn’t feel like she was engaging as the other reps were with their customers. I understand she was new but she continued to misinform me a few times. I love my sanctional but I did not love the service."

"Alaina and Amber were both so nice and helpful when I was placing my sactional order. They went above and beyond while placing my order and afterwards when I had questions. The store was clean and it was nice to have the different types of couches available to try before ordering. I liked that I was able to text the store to get help."

"Christine and all the staff at Lovesac Ann Arbor are so very helpful and fun! They get into every detail and have limitless patience and cheerful personalities. Shopping and buying my new sactional was a fun and pleasant experience. Highly recommend!"

"My experience with Lovesac has been great each time I’ve visited the Ann Arbor store, spoken on the phone, or emailed with them. The product is excellent and so easy to reconfigure. Thanks Alaina!"