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Ferguson Bath, Kitchen & Lighting Gallery
5212 Jackson Road, Ann Arbor, Michigan, United States
About the Ferguson Bath, Kitchen & Lighting Gallery
Ferguson Bath, Kitchen & Lighting Gallery is a premier home goods store located in Ann Arbor, Michigan. Offering a wide selection of high-quality furniture, kitchen fixtures, and lighting options, this store is the go-to destination for homeowners looking to elevate their living spaces. From sleek modern designs to timeless classics, Ferguson Bath, Kitchen & Lighting Gallery has something for every style and budget. Visit us at 5212 Jackson Road to discover the perfect pieces to enhance your home today.
Photos of Ferguson Bath, Kitchen & Lighting Gallery
5212 Jackson Rd, Ann Arbor, MI 48103, United States
Opening hours of Ferguson Bath, Kitchen & Lighting Gallery
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Ferguson Bath, Kitchen & Lighting Gallery
"Came out here today and when I entered the store I was given a look as if I interrupted the woman at the front desk area. Initially she didn’t want to ask what I was there for and instead I told her I was looking for drop in sinks and faucets. She quickly showed me the area and given a reference of where to look. It seemed very off putting. She quickly returned back to her desk and my toddler and I were looking around. No one came around to see if I needed help or to even offer help at that. I was actually interested in buying a cooktop, a faucet + sink and had questions about a wall oven. Instead I took photos to research about later because it was evident no one cared about us in the store. When we reached the front area again one woman was at her desk glued to her computer and the other woman that initially showed us where sinks were didn’t even move to see if we found anything we were interested in etc. wasn’t until the moment I was heading for the door she finally said “have a nice day”…. They missed out on a big sale… I ended up coming home and purchasing what I found in their store from the manufacturers themselves. I believe if you’re working in a store where customer service should be a priority and you’re not prioritizing the customer, then the business is at loss. Recommend they reeducate their staff or replace them. Never felt like such an inconvenience to someone who should be helping their customers."
"Worse customer service I ever experienced. Stuckup snobes. I guess I wasn't good enough for them to speak to me."
"My daughter and I drove 45 minutes to the store on the door was a sign that said appointment needed so we decided to browse, we watched a young women help a couple and the other help a gentleman when the first women was done we had a quick question about a color and was told I’m not a sales person and you need an appointment when she knew we watched her help someone else, we also witnessed them gathering in their back room and ignoring the customers. I’m pretty sure their attitude contributes to the lack of employees, we will not spend a penny on that store!!"
"It's nearly impossible to get an appt here since they're so busy, but the do have really nice stuff. One salesperson rook pity on me since I knew exactly what I wanted and made an order for me between her clients. Communication was great, delivery was great. I'll go back again"
"If you don’t have an appointment, they completely ignore you. Nice selection on display."
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