Walmart Supercenter 7700 North Alger Road, Alma, MI 48801

"2/13/2024 @approximately 3pm & check out lane #20 (I didn’t get her name) but she was great! Honestly! The reason I’m pointing this out is bc lately we’ve had some pretty unpleasant cashiers. Not just this location but also in Gaylord. & it’s nice to see a greeter at the doors too:) Store was pretty clean & things in place. Bathroom was clean also."

"Management is cheap there's a policy the cashiers and the service desk are not allowed to sell quarters," we don't make any money on quarters". Refused to give couple of dollars in my change, company policy. Wanted to buy a power cord for my PC and told them I wanted to test it as I had the computer right there they said I wasn't allowed to do that I had to buy the power cord first take it up to the service desk and they would plug it in up there and could test it up there and if it didn't work or didn't fit then I could get a refund. Store has problems with the concept of customer service. Gerald"

"Of the two Wal-Marts I personally shop at this is my least favorite. It just feels more clustered and inconvenient compared to St. Johns. Still has all the basic stuff you would need for a quick in and out though."

"The gentleman greeting customers on the customer service side does an amazing job. He is so friendly and nice. I’m glad Walmart has someone like him. Also I want to say I feel bad for the pharmacy workers. Our local Walgreens shut down and now they have to deal with the over flow from there. My prescription was called in the day before and was received by the pharmacy. Went in the next day to be told they have not processed it yet and it will be at least 30 minutes. I get that you are now more busy than usual with the up tick in customers but a full 24 hours later and you haven’t even started to process my prescription. You can see the stress that this is causing on the workers because of having to deal with grumpy customers. There attitudes and demeanor has gone down hill. There has to be a balance and understanding not just between the customer but also the workers. I hope it gets better for them."

"If it wasn't convenient I'd visit else were. I understand employees have a job to do but my shopping is impeded everytime I try to visit an isle by employees with the online shopping carts being left in the middle of the isle or cutting me off from retrieving my items. And pallets of items are left at end caps which make navigation more difficult than it needs to be."