Boost Mobile

"I used to be so happy that these guys were around to help with any issue I had with my Boost phone or service. But now they have completely changed, horrible service. The man at the register was talking to his friend on the phone and would only talk to me during breaks in their conversation. Then he said he would have to call someone to come in and help me. I'm done with Boost."

"Never opens ontime employees are not dependable. I waited 1 hrs. And 15 mi n. Store still not open. Need dependable people working there. TERRIBLE!"

"I have had horrible customer service experiences with Boost Mobile. This location is the exception. I was fed up and about to be done with Boost after I tried to switch to a single line plan and remove my boyfriend's line (as he switched to Verizon). I always pay my bill on time and have been a loyal customer for years, so I didn't think it would be a problem. It was already my payment due date, and I just wanted to pay for another month of service for myself. Not a line that wouldn't be used. I was worried about my service being suspended if things didn't go through on their end by the end of the day so I could pay. The lady I talked to on the phone told me my service would not be suspended with 100% certainty. I just had to wait for the line to be removed overnight and pay my bill in the morning. I woke up to suspended service. Shocker. Nobody seemed to know how to help and they were talking to me like I was the idiot. THEN, when I was about to give up on BOOST and switch providers... I went to this location. Ali was seriously awesome. He went to bat for me. He told customer service all about what they were doing wrong. Then, he went to WORK. He jumped through hoops and worked his magic. He knew it was going to be a lot of extra work for him and he did not care. He did not complain. It was almost like he takes joy in helping out a customer, even a disgruntled one. If you ever consider switching to Boost, then I highly recommend that you take your business to this location."

"I purchased Boost mobile at a different store and had reception issues on Day One. I returned it the next morning and the sales person acted like he did not know me. I called this store on Rawsonville road and both Ali and Ali were extremally helpful in resolving my reception issue. They spent a lot of time working with me and even swapped networks at no charge for their work. I recommend these folks for their dedication, knowledge and Customer Service."

"Wouldn't recommend! Waited almost 4 hours for them to fix my phone screen to pick it up and the phone not work. The guy told me it was the wrong phone screen and bring it back tomorrow. So I did, waited an hour and a half and get it and it's still not fixed. I bet they tried using the same screen from the wrong phone. I asked for my money to be returned and they told me no. I called my bank and they informed me they charged me 63.00 twice! When I'm still without a phone. Had to file a dispute because their thief's. Will make a complaint with the BBB and the FCC as well. Don't come here, they don't know what their doing clearly. They seen my phone still wasn't working and still wouldn't return my money. Tells me all I need to know about this place. I got it in writing from the genius bar at apple that they used a 3rd party, after market screen that's unresponsive. So contacted the state attorney generals office with this info and they directed me to a complaint form as well. Their lucky I'm not taking them to small claims court for effecting my life and job, as well as taking my time and money. If I don't get refunded by my bank.... I absolutely will be seeing them in small claims. Could have just been honest and returned my money. It would've saved your store bad reviews and complaints."