Builders FirstSource 1054 Old US 27 N, Gaylord, MI 49734

"Amazing people and team. I had the pleasure dealing with Jim Mayer. Our load was shifted a bit. We called around and no one was willing or able to help out. Luckily I came across these guys. Jim and his team at Builders FirstSource moved and restacked our load for FREE. We didn't even buy anything from them. Haven't dealt with such kindness in the trucking industry ever. If anyone deserves your business it is these guys. Thank you once again from the bottom of our hearts. I will always recommend these guys going forward for any kind of lumber, windows or home related things. - Sahil and Highway Xpress Team"

"Cindy and Todd did a great job. Matt the contractor took two weeks to call us, made appointment for third week and canceled made another appointment for fourth week and missed appointment time by an hour and and half. I sent him packing If they are this irresponsible in bidding I can’t take a risk on giving then this job. Very sad as I had high hopes"

"I can't say enough about how great these guys are. Mark and Greg have been so very helpful getting us through all the materials for our vinyl/window/door project. So much better to seek professionals when you're not sure about what you're doing."

"I am devasted... They managed to ruin a project even after we went with someone else. We spent several weeks putting together a package for our new build. It always felt rushed and there were repeat mistakes, but our rep was always helpful and we were understanding and worked out the details. When it came time to order, our sales contact stopped responding for weeks. We ultimately had to take our project somewhere else due to time constraints, we just couldn't wait anymore. We priced out the final skus with another supplier and placed an order quickly to make up for lost time. Unfortunately there were still many mistakes in the order that we were not aware of - completely wrong windows - and we had no idea it was still a bad list until $40,000 in doors and windows arrived on site today. And since we used the list from our rep who stopped responding, there is no way to correct this with the new company. My exterior is ruined. And all I can do is deal with it, and regret ever attempting to work with this company. What should have been an exciting day has left me in tears. I wish our project hadn't been repeatedly treated as an afterthought and had been given the attention and priority like larger customers. I'm still in shock that this happened, and absolutely crushed."

"Staff recommendations proved to be the highest quality and available when needed. They waited for me on a Saturday past closing and helped me load. Professional personnel, good e-mail communications...highly recommended. 5 Stars"