John & Sons Auto Sales
1154 Cesar E. Chavez Avenue Southwest, Grand Rapids, Michigan, United States
About the John & Sons Auto Sales
John & Sons Auto Sales is a reputable car dealer, car repair, and store located at 1154 Cesar E. Chavez Avenue Southwest in Grand Rapids, Michigan. The owner, Ed, is highly recommended for his integrity and excellent customer service. Customers have praised the informative and helpful assistance they received when purchasing a used car, as well as the great prices offered. Those who have had a positive experience have expressed their intention to return for their next car purchase.
Photos of John & Sons Auto Sales
1154 Cesar E. Chavez Ave SW, Grand Rapids, MI 49503, United States
Opening hours of John & Sons Auto Sales
Monday:
09:00 - 18:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 16:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews of John & Sons Auto Sales
"We went to the dealership to test drive a car we saw on the website. We ended up testing two but when Teo saw me looking at a Subaru that had sold, he promptly brought out a beautiful Outback. We took it for a ride, made an appointment for our mechanic to look it over, and bought it same day. Teo and team were very professional and I would definitely look to purchase again!"
"Teo was exceptional. His customer service was friendly. He was very prompt with all communication needed to secure deal. I have to give him an extra thank you for staying a little longer due to our travel from another city."
"My friend needed a vehicle. They had one that she was interested in. The guy was nice, along with the other office staff. My only suggestion would be to clean the vehicles and at least put half of a tank of gas in it. She ended up buying it, but the concern over running out of gas before the gas station was rather annoying."
"So i had came to John and sons auto about three weeks ago and I found this beautiful dodge Durango. Before purchasing this vehicle I was asking about certain things that I noticed needed to be fixed,replaced or fluids needing to be topped off upon asking after test driving the vehicle I was told the best they could do was top off the fluids also the owner had agreed to a certain price and then went back on the price the second day upon me returning. Now the day of purchase I noticed there was no gas in the vehicle and none of the fluids looked to be topped off no oil change had been done but nothing I asked was done. I still drove the vehicle off the lot and said forget it I’ll do it myself. Now fast forward to when I went to pick up my plate i again asked about the fluids and things like that and I mentioned the gas I was told that because I was given a huge deal on the vehicle that I shouldn’t be complaining about gas. Fast forward to now I’ve had the car for three weeks the check engine light has come on I take it to auto zone and what do you know a small Evap system leak pops up so I go back to John and sons auto and ask hey do you have a report showing everything that’s been done to the vehicle since it’s been in your guys care has it been serviced or anything and I was hit with no we don’t have that. In conclusion I love my vehicle but I honestly wouldn’t go through them again and I don’t fault them it’s mistakes I made from the very beginning and red flags I ignored. In terms of service I give them two stars because I didn’t like the comment about the gas I thought that was pretty rude. As far as my vehicle as long as it doesn’t break down in the next few weeks I think I’m okay lol ."
"3rd generation family-owned business makes car buying painless. No high pressure. The owner takes pride in the business. Support staff Jose did a great job of making sure my vehicle was prepped for the drive home (full tank of gas, fluid fill-up, temporary plate, etc) after the sale (while we filled out the the paperwork). Nice interior detailing on my vehicle. Bring a friend to help you navigate in and out of the parking lot as it is a tight squeeze. I believe the cars on this lot are not questionable auction vehicles but are thoroughly checked trade-ins from reputable, local, larger dealerships (judging by the stickers and emblems on the vehicles)."
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