Carpet City Flooring Center Rhinelander

"I purchased several different floorings for my house. Main floor was oak hardwood besides the two bathrooms and two of the bedrooms. Two bedrooms were new carpet. Basement was laminate planking, and bathroom vinyl. We came into the store with ideas. They only grew with Terry’s input with great pricing direction."

"This Carpet City location is unethical. I say "this location" because I don't know if all locations have poor communication, border on misleading statements, and lack attention to detail. Terry (sales rep) should be avoided. At the end of the day, we have a great product that was installed, hence two stars."

"The carpet choice is perfect. The customer service was totally atuned to our wants. The selection samples were able to be brought home to compare shades against furniture and see in the room with sunlight, before placing the order. The installer was efficient, quick and professional. He left not a strand behind. We will be back again! Thank you."

"I would steer clear of them, their installers are not the most competent group around. They installed carpet and padding over audio cables that were hanging from a wall."

"From the moment we walked in to the big, bright showroom floor with plenty of flooring options, we felt comfortable working with our sales rep, Joe. He stayed with us through the entire process. The two carpet installers were professional, friendly, and very skilled. They cleaned up after the job was done. They were on-time. After the install was completed, Joe followed up with us again to make sure the work was done to our standard, and thanked us for our business. We are happy to recommend Carpet City as a great place for flooring, and will be having them install carpet in our newly renovated basement when the work is completed. Thanks, Carpet City!"