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Firestone Complete Auto Care
36797 Van Dyke Avenue, Sterling Heights, Michigan, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 36797 Van Dyke Avenue in Sterling Heights, Michigan, United States. Offering a wide range of services including oil changes, tire replacements, brake repairs, and more, their team of expert technicians are dedicated to keeping your vehicle running smoothly and safely. With top-quality products and exceptional customer service, Firestone Complete Auto Care is your one-stop shop for all your automotive needs.
Photos of Firestone Complete Auto Care
36797 Van Dyke Ave, Sterling Heights, MI 48312, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"For the past year, I have been trying to get reimbursed for incurred cost due to the negligence of a service person at this Firestone The service tech lost my wheel lock, and when I discovered it, they replaced it however, I did not realize it was the wrong wheel lock until I needed it while on vacation. So I had to get roadside service, who had to break the lock, which resulted in additional cost to replace the peg. I have been trying to get reimbursed for my inconvenience for over a year. Each time I called the store I’m told it’s submitted to corporate when I email or call corporate. I’m told the same thing so I believe they are completely ignoring me hoping I go away. The amount is not even that much, so I don’t think it’s the cost. I would not recommend any Firestone dealer because of this practice of ignoring customers when there is an issue"
"I absolutely love the staff. Very honest and consistent. They always are willing to accommodate me and my teams fleet of vans. The service is unmatched!"
"Although I booked my appointment online I still had to wait close to an hour. The attendant told me that booking online makes no difference. Besides this, service was great and they repaired my tire quickly once the vehicle was in the bay."
"Awesome when I called to get pricing, but got an attitude when I tried to update about time being wrong on Google (says they close at 7, but they really close at 6). Was told "They don't control the google" (even though it's the company page). Was just being friendly and informing, but if just giving information gets clap backs, what's to tell what the service would be if I said something they didn't like? No thanks."
"Dave (manager) was great. I had a flat tire and was able to pull right in as they opened at 7am. He got me in right away, fixed the tire and got me out of there within the hour. Pleasant and nice store to wait in as well. Thanks again and will be coming back for sure!"
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