Coldbrook Insurance Group
2000 Oak Industrial Drive Northeast, Grand Rapids, Michigan 49505
About the Business
Coldbrook Insurance Group is a leading insurance agency located in Grand Rapids, Michigan. With a commitment to providing top-notch insurance solutions to individuals and businesses, Coldbrook Insurance Group offers a wide range of insurance products to meet the diverse needs of its clients. Whether you are looking for auto, home, life, or business insurance, the experienced team at Coldbrook Insurance Group is dedicated to finding the best coverage options for you. Conveniently located at 2000 Oak Industrial Drive Northeast, Coldbrook Insurance Group is your trusted partner in protecting what matters most to you.
Photos
Contacts
2000 Oak Industrial Dr NE Suite B, Grand Rapids, MI 49505, United States
Opening hours
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Great listening team, very knowledgeable about insurance products, and ways to fit my company's needs! Had a claim, and they were Amazing and supportive."
"These people will go above and beyond. I arranged to buy a car on a Saturday morning. I looked at the car the day before on Friday but needed to line up the financing before I returned the next day to pick up the car. I reached out to Coldbrook after work hours on Friday explaining the situation and asked if it would be possible to get insurance on the new vehicle to drive it off the lot the next morning. They responded immediately and emailed me the proof of insurance at 10 pm. Exceptional customer service."
"I can’t speak highly enough about everyone at Coldbrook. Customer service is best in class, you can’t ask for more from an agency."
"I am back with Coldbrook insurance after switching jobs. I am so glad that my new company was willing to move to Coldbrook. Laurie & Robin are AMAZING and are always willing to help and answer questions of me and my employees. Laurie worked with me for over 1 hour to answer questions specific to our organization. Robin never gets tired of sending me the same information that I previously requested after I lost it in my inbox :) and is so on top of getting insurance questions answered dealing directly with providers on our behalf. The whole staff at Coldbook has and is GREAT to work with."
"Failed to inform health insurance policy was canceled due to nonpayment from Taylor Tooling Group. Employees were still having insurance money taken out of the paychecks for payment. Laurie Chappell knew the policy was canceled and did not inform any of the policy holders they had no health insurance. Almost 20,000.00 after non payment from Priority Health and 3 months later the Drs office informed us. Poor customer service and their part."
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