Gerber Collision & Glass 33801 Dequindre Road, Troy, MI 48083

"Don't bring high end vehicles here. Asked 3 times if they could handle matte paint. Said yes 3 times. Dropped the car off only to be told they can't do it. Upon pickup the ppf wrap had been pulled back and paint chipped. They left the vehicle outside and unlocked. Complete waste of time."

"They did exceptional work on my 2018 Audi S4 after someone backed into my driver side door while it was parked. Great communication and everyone I interacted with was super friendly."

"Action Collision did a fabulous job repairing body, trim, and wheel damage on my 2016 Yukon Denali. It looks brand new! However, maybe the best and most impressive part of my experience was the customer service. Christine was assigned to my claim... she was so thorough during the walk throughs, and then she made sure to text or call with progress updates every 2-3 days. Even if she was off work, she had a colleague reach out in her stead... this level of communication and service is really rare. They also delivered on their target repair date, which was also a huge win! I highly recommend Action Collision to anyone needing auto body / glass repair."

"My Ford Focus was caught in a freak hailstorm on the way to the grand canyon. The hail dented the heck out of my hood and roof, took out a tail light, and broke the trim around my windshield. It was a mess and once we drove home I did my research and found Action Collision sounded like a great, reputable company. Not everyone handles hail damage, but I was happy to hear that they did. After the initial review and insurance claim I was told that I would have to wait approximately 6 weeks for the hood to come in as they would have to replace the whole thing, and the supply chain isn't quite back to where it should be (no fault of Action Collision.) Once it came in, I dropped off my car. They kept me updated with frequent status check-ins, which I really appreciated. A day after I picked up my car, one of the trim pieces around the hood popped up and flew off as I was driving it on the freeway. Action realized that the plastic housing the trim clicked into was broken and needed replacement, so they worked with my insurance to add it to the claim and took care of replacing it and the waylaid trim piece. I was nervous about this because I had told my insurance that I was all set and we could close the claim, but I hadn't driven the car at freeway speeds, so I didn't realize the trim was not truly locked into place. Something that wouldn't have come to light until I was driving at a high speed. Action let me know that even though I said the claim was closed, it wasn't a situation where there was no ability to add on when something like this comes to light. They took care of all of that and I was able to pick up my car and it has been fine since. They even made a point to do some light detailing on the front half of my car since they had to take the windshield out to replace that trim. I'm really pleased too with the work. You would never know that it wasn't factory original parts. The paint matches. Everything looks great. I'm very happy. I will happily recommend Action Collision to anybody I know who needs body work."

"I just picked up the third or fourth vehicle we've taken to Action over the years, and they've earned our business going forward. As another local small business owner from just around the corner, I always prefer to give work to others of the same. Even in wild times of parts shortages and supply chain issues, the team at Action Collision was timely, polite, professional, and most importantly to me, excellent communicators. Christine at the front desk kept me constantly updated on the status, and meeting the owner at vehicle pickup solidified my feelings even further. Action Collision has earned my personal business, and that of my company's for years to come. Thank you!"